点评:I don’t know where to start to appreciate their service.
First, I found their website while searching a private tour to Hattusa from Cappadocia. As they were responsible, I decided to take their tour (one day for hiking in valleys & castles in Cappadocia and another day for Hattusa).
Day1: I had booked an airport transfer with another company, but the company suddenly canceled my booking a day before the arrival day, and I asked Delil company if they could help me. Even though it was a last minute booking, they came to pick me up at the airport.
Day2: Hiking in the valleys was just so wonderful. They were very flexible and I could go every place where I wanted to visit, they patiently listened to my wishes and also answered all my questions about the culture and history.
Day3: Hattusa tour was unfortunately canceled due to an unexpected heavy snow, but they arranged an hotel for one more night in Cappadocia, kindly managed my sudden plan changes, and fully refunded while offering a ride and those arranges.
Although they own an hotel (Uchisar Premium Hotel), they didn’t force me to stay there, but I just trusted them enough at this point and stayed there. I also recommend this hotel; very clean, staffs were all friendly and very very very helpful.
Owner and all of the staffs were extremely friendly, knowledgeable, and professional. I almost felt like visiting my cousins at their office. And many of them can speak Japanese (though I didn’t pick them coz of this reason), that is a bonus for Japanese travelers.
Again I cannot thank them enough, and now I wanna come back to Turkey not only for retrying Hattusa tour, but also for seeing them again.
Thank you thank you very much!
ありがとう、またね!!
翻译:我不知道该从哪里开始欣赏他们的服务。
首先,我在搜索从卡帕多西亚到哈图萨的私人旅游时找到了他们的网站。由于他们很负责,我决定参加他们的旅游(一天在卡帕多西亚的山谷和城堡徒步旅行,另一天去哈图萨)。
第一天:我预订了另一家公司的机场接送服务,但该公司在抵达前一天突然取消了我的预订,我问 Delil 公司是否能帮我。尽管这是最后一刻的预订,他们还是来机场接我。
第二天:在山谷徒步旅行真是太棒了。他们非常灵活,我可以去任何我想去的地方,他们耐心地听取了我的愿望,还回答了我关于文化和历史的所有问题。
第三天:不幸的是,由于一场意外的大雪,哈图萨之旅被取消了,但他们在卡帕多西亚安排了一家酒店再住一晚,友好地处理了我突然的计划变更,并在提供乘车和安排的同时全额退款。
虽然他们拥有一家酒店(Uchisar Premium Hotel),但他们并没有强迫我住在那里,但我当时只是足够信任他们,就住在那里。我也推荐这家酒店;非常干净,工作人员都很友好,非常非常乐于助人。
老板和所有员工都非常友好、知识渊博、专业。我几乎感觉像是在他们的办公室拜访我的表兄弟。他们中的许多人都会说日语(虽然我没有因为这个原因选择他们),这对日本游客来说是一个福利。
再次,我非常感谢他们,现在我想回到土耳其,不仅是为了重试哈图沙之旅,也是为了再次见到他们。
非常感谢!
ありがとう、またね!!