Dirty, disgusting restaurant, absolutely inexcusable
Grosvenor Garden Centre的点评
点评:Absolutely awful service and filthy restaurant. There were clean no tables and it wasn't even crowded. There was one young woman cleaning tables as though she was washing a new born baby, presumably disgruntled because the other "workers" were mainly gossipping behind the counters, or just plain disappearing. The dining room was two thirds full of dirty tables and one third occupied leaving customers to clean their own. A woman sat at a dirty table by mine and broke a bottle of drink she was holding, as she didn't want to use the filthy table. She fetched a member of staff who picked up some of the glass and threw a few paper towels on the floor, left a half inch two foot diameter puddle by her feet and declared the customer would be good now. My partner had to clear a table for a disabled woman. She complained to a member of staff who shrugged his shoulders and walked off. We used to go quite often, but enough is enough. Get rid of the manager and all staff and start over, and maybe you'll get customers back.
翻译:服务简直糟透了,餐厅脏乱不堪。没有干净的桌子,甚至连个座位都没有,甚至连人都挤不上。一位年轻女士擦桌子,就像在给新生儿洗澡一样,大概是因为其他“工作人员”要么躲在柜台后面闲聊,要么干脆消失不见,所以她很不高兴。餐厅里三分之二的桌子都是脏兮兮的,三分之一的桌子被占了,顾客们只能自己去擦桌子。一位女士坐在我旁边一张脏兮兮的桌子上,因为不想用这张脏桌子,她打碎了手里拿着的一瓶饮料。她叫来一位服务员,服务员捡起一些杯子,扔了几张纸巾在地上,在她脚边留下一个直径半英寸、两英尺的污渍,然后说这位顾客现在就好了。我的伴侣不得不为一位残疾女士清理一张桌子。她向一位服务员抱怨了一下,那位服务员耸了耸肩就走开了。我们以前经常去,但现在真是够了。把经理和所有员工都开除,重新开始,也许你就能重新招回顾客。