I would love to see customer service improved- starting with servers/bartenders
Main Event Entertainment的点评
点评:I'm going to write about my last visit here but we have been here quite a few times.
Customer service is known to be horrendous here, but I have had a couple of great people help us lately- one server in the bowling area and one hostess in the dining area. Those two good ones dont make up for the bad ones. I would love to see the management clean things up a bit- maybe hire some people older than just teenagers to balance things out a bit. We are expected to tip on our purchases and I love to tip well, but some of my interactions here have made me feel foolish for even leaving a minimal tip. Our last meal here, no one ever came to clean our table or even check on us. I could see the guy serving us looking down at his phone and just standing there. LOL
翻译:我打算写一下我上次来这里的经历,但我们来过这里好几次了。
这里的客户服务非常糟糕,但最近有几个很棒的人帮了我们——一个是保龄球区的服务员,一个是餐厅的女主人。这两个好人并不能弥补那些坏人。我希望管理层能把事情收拾得干净一些——也许可以雇佣一些比青少年年长的人来平衡一下。我们应该在购物时给小费,我喜欢给小费,但我在这里的一些互动让我感到自己很愚蠢,甚至给了最低限度的小费。我们在这里吃的最后一顿饭,从来没有人来打扫我们的桌子,甚至没有人来检查我们的情况。我可以看到为我们服务的人低头看着手机,就站在那里。哈哈