旅行
账户
Mar S
Driest beans ever bought, TWICE, so I guess tied with itself for driest beans ever bought
Cook's Corner的点评
点评：Will never return. Whether or not they mainly service tourists, they can still be honest and professional. Plus, I am a local. Second time cheated, gave them a second chance. Bought beans that were soooooo dry they were like chalk. I asked before buying whey they were so dry compared to other beans on the shelf. The worker claimed it was a process difference, but they are just as fresh. Went home, did pour over with perfect measurements to ensure perfection. The beans were chalk. No residue whatsoever in the burr grinder. Powder upon grinding. Still made. NO FLAVOR since pure dry so no natural essence.
Called and complained, first lady just hung up. Said call dropped, yet Manager answered. OK. Explained we called as this is the second time we got chalk-dry beans. The Manager refused to identify who he was or who the owner is [he claimed to be the ultimate or highest "boss" but the good old internet says woman owned so, huh. He YELLED AT US. US, THE CUSTOMER. Again, huh. That is not right. The customer service from the person claiming to be the big boss was even worse than the chalk coffee that had literally no taste whatsoever. Guess that is better than the horrible taste left in our mouth after the most horrific customer dis-service we have ever received.
Called and complained, first lady just hung up. Said call dropped, yet Manager answered. OK. Explained we called as this is the second time we got chalk-dry beans. The Manager refused to identify who he was or who the owner is [he claimed to be the ultimate or highest "boss" but the good old internet says woman owned so, huh. He YELLED AT US. US, THE CUSTOMER. Again, huh. That is not right. The customer service from the person claiming to be the big boss was even worse than the chalk coffee that had literally no taste whatsoever. Guess that is better than the horrible taste left in our mouth after the most horrific customer dis-service we have ever received.
翻译：永远不会再来。无论他们是否主要为游客服务，他们仍然可以诚实和专业。另外，我是当地人。第二次被骗了，给了他们第二次机会。买的豆子太干了，就像粉笔一样。在购买之前我问过为什么它们与货架上的其他豆子相比太干了。工作人员声称这是工艺上的差异，但它们同样新鲜。回家后，用完美的测量方法倒了进去，以确保完美。豆子是粉笔状的。毛刺研磨机中没有任何残留物。研磨后呈粉末状。仍然制成。没有味道，因为是纯干的，所以没有天然香精。
打电话投诉，第一夫人挂断了电话。说电话断了，但经理接了电话。好的。解释说我们打电话是因为这是我们第二次买到像粉笔一样干的豆子。经理拒绝透露他是谁或谁是老板[他声称自己是最终或最高的“老板”，但老旧的互联网说是女人拥有的，呵呵。他对我们大喊大叫。我们，顾客。又来了，呵呵。不对。自称是大老板的人提供的客户服务甚至比毫无味道的粉笔咖啡还要糟糕。我想这比我们经历过的最可怕的客户服务后嘴里留下的难闻味道要好得多。
打电话投诉，第一夫人挂断了电话。说电话断了，但经理接了电话。好的。解释说我们打电话是因为这是我们第二次买到像粉笔一样干的豆子。经理拒绝透露他是谁或谁是老板[他声称自己是最终或最高的“老板”，但老旧的互联网说是女人拥有的，呵呵。他对我们大喊大叫。我们，顾客。又来了，呵呵。不对。自称是大老板的人提供的客户服务甚至比毫无味道的粉笔咖啡还要糟糕。我想这比我们经历过的最可怕的客户服务后嘴里留下的难闻味道要好得多。
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