点评:Do NOT bother with this place, cancel your booking and go somewhere else. False advertisements of hotsprings. Water is 25° basically room temperature, some are even colder than that. The pool temperature of the slide is 11°... and it's JUNE. The jacuzzis are off and have no water in it, the day visitor pools is a "bit" warmer than the guest pools, however there are 7 vents/pumps but only 2 are working!
This resort is a total waste of your time and your money. We are currently here and they do not even care about our concerns, we cannot even cancel our stay and receive a refund or anything to compensate for their dishonesty. They received all our funds, but cannot even offer a full service of their resort, if the funds is for accommodation then that's sub par conditions for what is charged. I feel I could have taken my funds and go to a better suited resorted, instead of driving the 2.5 hours out of Cape Town and WASTING my TIME and MONEY. They've definitely DOWNGRADED for the WORST.
翻译:不要打扰这个地方,取消您的预订并去其他地方。温泉虚假广告。水温基本上是25°室温,有的甚至更冷。滑梯的水池温度为 11°……现在是六月。按摩浴缸已关闭,里面没有水,白天的游客泳池比宾客泳池“有点”温暖,但是有 7 个通风口/泵,但只有 2 个在工作!
这个度假村完全是浪费你的时间和金钱。我们目前在这里,他们甚至不关心我们的担忧,我们甚至无法取消我们的住宿并获得退款或任何东西来补偿他们的不诚实。他们收到了我们所有的资金,但甚至无法提供度假村的全套服务,如果资金用于住宿,那么收费条件就低于标准。我觉得我本可以带着我的资金去一个更适合的度假村,而不是开车 2.5 小时离开开普敦,浪费我的时间和金钱。他们肯定已经降级为最差的。