点评:This was actually an online order for a Christmas present for my mum. She and my father had a condo in Ogunquit many years ago, and the gift was to be a remembrance of the time she had with him. The package was stolen from my residence. When I contacted the store and told them what happened, they told me that they were not negligent and that the package was delivered. Fedex offered a blurry photo and there are 3 buildings that have similar back entrances (not where packages are dropped as the mailboxes are in the front). It could have been delivered to one of the other 2 buildings.
Instead of trying to make things right, "Colleen" did nothing and supported the Fedex delivery. What a lousy thing to do. I purchased the chocolate on 12/14 and was then told it wouldn't ship until the 19th and that I'd need expedited shipping to get it there. So I paid over 20$ for a 34$ (overpriced) box of chocolate. It should have been delivered and if not it should have been made right. Any business, especially before a holiday, would at least offer some type of restitution. Not this place. Will never go back there. Lousy!!!!
翻译:这实际上是网上订购的一份给我妈妈的圣诞礼物。许多年前,她和我父亲在奥甘奎特拥有一套公寓,这份礼物是为了纪念她和他在一起的时光。包裹从我的住处被偷了。当我联系商店并告诉他们发生了什么事时,他们告诉我他们没有疏忽,包裹已送达。联邦快递提供了一张模糊的照片,有 3 座建筑物有类似的后门(不是投递包裹的地方,因为邮箱在前面)。它本可以被运送到另外两栋建筑中的一栋。
“科琳”并没有试图纠正事情,而是什么也没做,而是支持联邦快递送货。这是多么糟糕的事情啊。我在 12 月 14 日购买了巧克力,然后被告知要到 19 号才能发货,而且我需要加急发货才能到达。所以我花了 20 多美元买了一盒 34 美元(价格过高)的巧克力。它应该被交付,如果没有,它应该被纠正。任何企业,尤其是在假期之前,至少都会提供某种类型的赔偿。不是这个地方。永远不会回到那里。糟糕!!!!