点评:A Deeply Disappointing Experience – Misleading, Unsafe, and Not a Healing Retreat
I rarely leave reviews, but after spending over £1500 on this retreat—expecting a peaceful, healing experience—I feel compelled to share my full experience. What was meant to be a relaxing escape turned into an ongoing source of stress, discomfort, and frustration.
Safety Concerns:
I was initially placed in a room far away from the main resort, down an unlit road with no clear signage and no staff presence nearby. I had to walk alone in pitch black, and on two separate occasions I was approached by men on mopeds. And on my second night, it was absolutely pouring down and I slipped down an embankment and as covered in mud. As a solo female traveller with a disability that limits my mobility, I found this terrifying and completely unacceptable.
Although the retreat states that their “B Type” bungalows are located away from the main resort, they are not transparent about the actual distance—or that accessing them involves walking along a dangerous and poorly lit road. The commute to these rooms is unsafe, especially at night.
Room Relocation & Poor Communication:
After raising concerns, I was eventually offered a better-located room. Imhowever this was only available for 4 nights which I accepted. On my third day I received a text from management reminding me of my room. Check out the next day at 11 am . However, when I went to Reception, they told me that this was a mistake and that it was that day that I had to leave my room, it was now already 11 am and I have no choice to rush back to my room and pack my things. As soon as I Raise this with the stuff they deleted the text message and tried to make it seem like my fault and I have misunderstood . One if the many examples of disorganisation and shifting information that added unnecessary stress to my stay.
翻译:一次令人深感失望的体验——误导、不安全,且并非疗愈静修
我很少留下评论,但在花费超过1500英镑参加这次静修之后——我期待着一次宁静、疗愈的体验——我感到有必要分享我的完整体验。原本应该是一个放松的逃离,却变成了持续不断的压力、不适和沮丧的根源。
安全隐患:
我最初被安排在一个远离主度假村的房间,沿着一条没有路灯的道路,没有清晰的标识,附近也没有工作人员。我不得不独自一人在漆黑的夜里行走,有两次被骑着轻便摩托车的男人接近。第二天晚上,天降大雨,我从路堤上滑了下来,浑身是泥。作为一名行动不便的残疾女性独自旅行者,我感到恐惧,完全无法接受。
虽然度假村声称他们的“B 型”小屋远离主度假村,但他们并未公开实际距离,或者说前往这些小屋需要沿着危险且光线昏暗的道路行走。前往这些房间的交通非常不安全,尤其是在夜间。
房间搬迁和沟通不畅:
在提出担忧后,我最终得到了一间位置更好的房间。然而,这间房间只提供 4 晚,我接受了。第三天,我收到了管理层的短信,提醒我房间信息。第二天上午 11 点退房。然而,当我去前台时,他们告诉我这是一个错误,我必须在当天离开房间,现在已经上午 11 点了,我别无选择,只能赶紧回房间收拾行李。我一向他们反映这个问题,他们就删除了短信,并试图让事情看起来像是我的错,是我误解了。这是众多混乱和不断变化的信息中的一个,给我的住宿增加了不必要的压力。