点评:As a member, I’ve noticed a significant deterioration in the overall standards of the club. Cleanliness has become a real issue — I rarely see any equipment being cleaned, and the changing rooms, sinks, and showers are in a very poor state. Showers are frequently out of order, and there are often buckets placed around the gym to catch leaks from the ceiling — an issue that has persisted for years without resolution.
The lift has been out of service for over a year, which makes it very difficult for some members to access the pool, gym, or studios safely. It’s upsetting to see people struggle on the stairs. Additionally, there are frequent shortages of basic hygiene supplies, such as soap in the shower dispensers and anti-bacterial wipes for cleaning equipment. The urinals in the changing rooms are also often out of use, and paint is peeling from the walls.
Overall, the condition of the facilities and the lack of visible care or concern from staff are far below the standard expected from a Hilton-branded club. I hope these issues can be addressed promptly, as it’s disappointing to see the club decline to this extent.
翻译:作为会员,我注意到俱乐部的整体标准显著下降。清洁成了一个大问题——我很少看到任何设备被清洁,更衣室、洗手池和淋浴间的状况也非常糟糕。淋浴间经常出故障,健身房周围经常摆放水桶接天花板漏水——这个问题多年来一直没有得到解决。
电梯已经停用一年多了,这使得一些会员很难安全地进入泳池、健身房或工作室。看到人们在楼梯上挣扎,真是令人心烦意乱。此外,基本卫生用品也经常短缺,例如淋浴器里的肥皂和清洁设备的抗菌湿巾。更衣室里的小便池也经常闲置,墙壁上的油漆也剥落了。
总体而言,设施的状况以及员工缺乏明显的关怀和关心,远远低于希尔顿品牌俱乐部应有的标准。我希望这些问题能够得到及时解决,因为看到俱乐部衰落到这种程度令人失望。