点评:Very disappointed with the service we received. We had booked a lunch for a party of 20. We called to confirm again the night before & discussed where we would like to be seated within the bar/ restaurant. When we arrived there were no tables organised for us. When the seating was finally arranged, there weren’t enough seats organised for everyone.
The staff were incredibly rude and seemed like they didn’t want to be there, which made us feel very uncomfortable throughout the meal.
The food took a very long time to be served. When we complained to the manager, we were met with a very defensive tone. We received no apology for the bad service & disorganisation, but instead the manager just walked away from us.
We were shocked with the unprofessional treatment from the staff. We definitely will not be returning.
翻译:我们对所接受的服务非常失望。我们预订了20人的午餐。前一天晚上我们再次打电话确认,并讨论了我们想在酒吧/餐厅的座位。我们到达时,没有为我们安排好桌子。最终安排好座位时,发现没有足够的座位供所有人使用。
工作人员非常粗鲁,似乎不想待在那里,这让我们整个用餐过程都感到非常不舒服。
食物上桌的时间很长。当我们向经理投诉时,他却以一种非常防御的语气回应我们。我们没有收到任何关于糟糕服务和混乱的道歉,经理只是转身离开了。
我们对员工的不专业态度感到震惊。我们绝对不会再来了。