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FOODLOVER12378****
Terrible
Crazy Tykes的点评
点评：Extremely disappointed with the catering provided. We paid £75 for a pre-booked buffet and were served one small tray of sandwiches and wraps, and one tray containing 15 chicken goujons, a few onion rings, and a handful of wedges. The quantity (and quality!) was shockingly poor for the price paid.
To make matters worse, two of the wraps had long black hairs embedded inside them. We reported this to the manager, who apologised but offered no replacement. We then spoke directly with the chef — who interestingly enough had long black hair — to raise our concerns about both the hygiene issue and the inadequate portion size. They didn’t seem concerned about the hairs and In response to the quantity concern we were given eight more chicken goujons. This was nowhere near a suitable resolution, especially considering what we paid!
The overall quality, quantity, and hygiene standards were completely unacceptable. The fact that contaminated food was not replaced is frankly appalling. This experience fell far short of what any customer should expect, and we will certainly not be booking here again.
To make matters worse, two of the wraps had long black hairs embedded inside them. We reported this to the manager, who apologised but offered no replacement. We then spoke directly with the chef — who interestingly enough had long black hair — to raise our concerns about both the hygiene issue and the inadequate portion size. They didn’t seem concerned about the hairs and In response to the quantity concern we were given eight more chicken goujons. This was nowhere near a suitable resolution, especially considering what we paid!
The overall quality, quantity, and hygiene standards were completely unacceptable. The fact that contaminated food was not replaced is frankly appalling. This experience fell far short of what any customer should expect, and we will certainly not be booking here again.
翻译：对提供的餐饮服务非常失望。我们预订了75英镑的自助餐，却只拿到了一小盘三明治和卷饼，以及一盘15根鸡柳、几个洋葱圈和一把薯角。菜量（和质量！）都差得离谱，价格也如此。
更糟糕的是，两个卷饼里竟然嵌着长长的黑毛。我们向经理反映后，他道了歉，但没有提供更换服务。之后，我们直接联系了厨师——有趣的是，他也有一头长长的黑发——表达了我们对卫生问题和份量不足的担忧。他们似乎并不关心这些毛发，而作为对数量问题的回应，他们又给了我们8根鸡柳。这根本算不上什么妥善的解决办法，尤其是考虑到我们支付的费用！
整体质量、数量和卫生标准都完全不可接受。坦白说，没有更换受污染的食物，这实在令人震惊。这次体验远远没有达到任何顾客的期望，我们肯定不会再在这里预订。
更糟糕的是，两个卷饼里竟然嵌着长长的黑毛。我们向经理反映后，他道了歉，但没有提供更换服务。之后，我们直接联系了厨师——有趣的是，他也有一头长长的黑发——表达了我们对卫生问题和份量不足的担忧。他们似乎并不关心这些毛发，而作为对数量问题的回应，他们又给了我们8根鸡柳。这根本算不上什么妥善的解决办法，尤其是考虑到我们支付的费用！
整体质量、数量和卫生标准都完全不可接受。坦白说，没有更换受污染的食物，这实在令人震惊。这次体验远远没有达到任何顾客的期望，我们肯定不会再在这里预订。
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