点评:Went for my nephews birthday. He has autism and global development delay. We paid for the upgrade to have a birthday package for him which was 1 banner, a balloon and a cake for £39! When we went into the theme park he did have a teddy bear as a gift at his meet and greet which he totally adored. He didn't let go of it the whole time we were there and slept with it. When we packed up we left it there! My nephew was completely devastated. We have made several attempts to contact Gullivers World asking them for a replacement and offering to pay for the bear and even postage but they have refused saying we have to go in in person - its a 3 hour drive from where we live 😩 We just needed a human being to be kind and to help send it in the post, for which we would have paid.
翻译:去庆祝我侄子的生日。他患有自闭症和全面发育迟缓。我们付费升级了他的生日礼包,包含 1 条横幅、一个气球和一个蛋糕,总共 39 英镑!当我们进入主题公园时,他在见面会上收到了一只泰迪熊作为礼物,他非常喜欢。我们在那里的时候,他一直抱着它不放,还抱着它睡觉。当我们收拾行李时,我们把它落在那里了!我的侄子彻底崩溃了。我们多次尝试联系格列佛世界,要求他们更换一只泰迪熊,并愿意支付泰迪熊的费用甚至邮费,但他们拒绝了,说我们必须亲自去——从我们住的地方开车要 3 个小时😩我们只是需要一个好心人帮忙邮寄,否则我们就得花钱了。