点评:We went on a weekend trip with them and here is what I wrote to them.
I need to share some critical feedback about this weekend.
Positive:
Guide's Attitude: Our guide was very kind and knowledgeable, which was appreciated. However, there were significant issues that need addressing, as detailed below.
Refugio Experience: The food, service, and facilities at the refugio were excellent.
Scenery: The views and scenery were gorgeous, but unfortunately, the weather obscured much of it.
Negative:
Weather-Related Risks:
Unwarranted Risks: The ride should have been canceled due to extreme weather warnings. Your decision to proceed was reckless. Just five minutes after reaching the refugio, a major storm hit, which would have made our climb extremely dangerous.
Pressure on Guide: When I spoke to Frederico the previous day, he seemed hesitant and under pressure from you to continue with the ride, despite the weather warnings.
Dangerous Descent:
Unsafe Conditions: The rain made the descent perilous, especially for those not fully experienced in mountain biking. The paths were very slippery, particularly on the roots of trees and rocks, and the streams were rough.
Poor Route Choices: Instead of staying on viable road tracks, we were taken on very narrow, overgrown, and steep paths. I had to walk many sections as they were too treacherous. One rider even fell and could have been seriously hurt.
Ignoring Safety Concerns: Despite my repeated concerns and requests to stick to less challenging tracks, Frederico continued leading us on short but very steep, slippery, and narrow paths. This was unacceptable and put us at unnecessary risk.
Due to these issues, I have lost confidence in your ability to manage groups of intermediate riders. I cannot and will not recommend your services. My strong advice is that you restrict your guiding to extreme mountain biking only.
It was nice meeting you.
Philippe
翻译:我们和他们一起进行了周末旅行,以下是我写给他们的内容。
我需要分享一些关于这个周末的批评性反馈。
正面评价:
导游的态度:我们的导游非常友善且知识渊博,我们对此表示赞赏。但是,存在一些需要解决的重要问题,如下所述。
避难所体验:避难所的食物、服务和设施都很棒。
风景:景色和风景都很棒,但不幸的是,天气遮挡了大部分景色。
负面评价:
与天气相关的风险:
不必要的风险:由于极端天气警告,骑行应该被取消。你继续前进的决定是鲁莽的。到达避难所仅五分钟后,一场大风暴袭来,这将使我们的攀登变得极其危险。
导游的压力:当我前一天与弗雷德里科交谈时,他似乎犹豫不决,并且迫于你的压力继续骑行,尽管有天气警告。
危险的下坡:
不安全的条件:下雨使得下坡变得危险,特别是对于那些没有山地自行车经验的人来说。道路非常滑,特别是在树根和岩石上,溪流也很湍急。
糟糕的路线选择:我们没有走在可行的道路上,而是走上了非常狭窄、杂草丛生和陡峭的道路。我不得不走很多路段,因为它们太危险了。一名骑手甚至摔倒了,可能会受重伤。
忽视安全问题:尽管我一再表示担忧并要求坚持走不太具有挑战性的路线,但弗雷德里科仍然带领我们走在短而非常陡峭、湿滑和狭窄的道路上。这是不可接受的,让我们面临不必要的风险。
由于这些问题,我对您管理中级骑手团队的能力失去了信心。我不能也不会推荐您的服务。我强烈建议您将您的指导限制在极限山地自行车上。
很高兴认识你。
菲利普