点评:Specific Review for Jenny - Tour Guide in Xian, with booking through China Highlights - Ann was my direct contact with planning. I'd like to preface that my husband have traveled extensively around the world including travels to Egypt, South America, Asia, Iceland, Africa and All 50 USA states. I've dealt with many travel agencies and operators and Ann at China Highlights was ALWAYS very responsive, communicated timely and efficiently and listened to our needs. We curated a 13 day tour. Quite honestly, traveling China is a different beast and I needed an agency to book tickets for sites, train tickets and plane tickets. Never used China Highlights, but felt good after reading reviews and vetting out 2 other agencies.
In Xian, with Jenny, she commanded the English language well, professional in communicating and managing our trip to the Terra Cotta Warriors. As soon as she received us from the train station, we felt comfortable and knew we would be well taken care of. On time with the driver and had total control. History and knowledge is on point and spoken English was great answering all our curious questions. We learned a lot from Jenny and appreciated her skills. Thank you Ann for assigning Jenny to us. Perfect time in Xian.
翻译:对西安导游Jenny的特别评价——此次旅行是通过China Highlights预订的,Ann是我们全程的联络人。我先说明一下:我的丈夫曾游历世界多地,包括埃及、南美洲、亚洲、冰岛、非洲以及美国的50个州。我们接触过很多旅行社和旅游运营商,而China Highlights的Ann始终响应迅速、沟通及时高效,并且能认真倾听我们的需求。最终我们定制了一条为期13天的旅游行程。说实话,在中国旅行情况比较特殊,我需要一家旅行社来帮忙预订景点门票、火车票和机票。我以前从未使用过China Highlights,但在阅读了众多评论并对比了另外两家旅行社后,我觉得选他们没错。
在西安,带团的是Jenny。她的英语水平很高,沟通专业且细致,很好地安排了我们参观兵马俑的行程。她一从火车站接上我们,我们就感到十分安心,也确信自己会得到周到的照顾。司机准时到达,我们对行程也完全掌控。詹妮对历史和相关知识了如指掌,她的英语水平也很出色,圆满解答了我们所有的好奇问题。我们从詹妮身上学到了很多,十分钦佩她的专业素养。感谢安把詹妮安排给我们。我们在西安度过了一段完美的时光。