点评:Please do not go there! The worst customer service ever I have ever experienced in my life! The general manager “Madison” should not be in hospitality business!!! When I shared her my feedback, she didn’t show any interest or sympathy… I was there 2 days ago, my husband booked me one hour body massage and facial, i almost cried end of the treatments. “Jeannie” was the massage therapist who shouldn’t be in this business at all. She was late to get me from waiting room and took longer to even start! She didn’t communicate with me well and instead of massaging, she was basically rubbing my body with oil. Please save your money and don’t book her, PLEASE! I don’t want to even start for facial care… it is a big scam. They don’t inform you well about the process but they will take your money for nothing. And again the general manager “Madison”… she didn’t show any interest to understand my feelings and show sympathy. She was just repeating herself for no reason and telling me this what ONLY she can do while she was giving me an attitude. And she had nerve to tell me she doesn’t want my business at all. Narcissist and egoistic…. I hope you get what you deserve.
翻译:请不要去那里!这是我一生中遇到的最差的客户服务!总经理“麦迪逊”不应该从事酒店业!!!当我与她分享我的反馈时,她没有表现出任何兴趣或同情……我 2 天前去过那里,我丈夫为我预订了一个小时的身体按摩和面部护理,我差点在治疗结束时哭了。按摩治疗师“珍妮”根本不应该从事这个行业。她迟到了把我从候诊室接出来,甚至花了更长时间才开始!她没有很好地与我沟通,她不是在按摩,而是用油擦我的身体。请省下你的钱,不要预订她,拜托!我甚至不想开始面部护理……这是一个大骗局。他们没有很好地告知你流程,但他们会白白拿走你的钱。总经理“麦迪逊”……她没有表现出任何兴趣来理解我的感受和表示同情。她只是无缘无故地重复自己的话,告诉我只有她才能做到,同时还对我摆出一副态度。她竟然厚颜无耻地告诉我她根本不想要我的生意。自恋又自私……我希望你得到应得的惩罚。