点评:A Midwestern niece and I took a full day motorized trip, with thirty-three other customers in six boats. I'll get right to the point, and I know the industry very well, I would never go with HRR again, or recommend them to others. No safety talk, no bathroom guidance, no Leave No Trace discussion, no help on and off boat for overweight passengers, no life jacket adjustments before heading downstream (and shockingly guides allowing NO LIFEJACKETS for well over half the trip (teenagers included), and in one case, a GUIDE NOT WEARING HIS. This is a disaster waiting to happen, and as I told the uninterested head of the operation on the phone days later, "He would look into it." No promise of follow up, no gratitude for tracking him down (not easy) and sharing my considered and professional insights. As someone who worked in the adventure travel industry in Grand Canyon National Park for thirty years, my advice would be to move down your list for a family day trip in Canyon Country.
翻译:我和一位来自中西部的侄女参加了一整天的机动游,其他33位游客乘坐六艘船。开门见山,而且我非常了解这个行业,我再也不会选择HRR,也不会推荐给其他人。没有安全讲座,没有上厕所指导,没有“不留痕迹”的讨论,没有帮助超重乘客上下船,下水前也没有调整救生衣(更令人震惊的是,导游在超过一半的行程中(包括青少年)都不允许穿救生衣),有一次,一位导游甚至没有穿救生衣。这简直是一场灾难,几天后我在电话里告诉那位不感兴趣的负责人:“他会调查此事的。” 他没有承诺后续跟进,也没有感谢我找到他(这可不容易)并分享了我深思熟虑的专业见解。作为一个在大峡谷国家公园探险旅游行业工作了30年的人,我建议你把峡谷国家公园的家庭一日游从头到尾都排除在外。