点评:What a waste of money. There were five of us, and we paid £30 each for afternoon tea at the Winter Gardens in Blackpool, plus an additional £3 per person for the “Dirty Dancing Theme” — £165 in total.
We were genuinely shocked by the quality and presentation of what we received.
The sandwiches were awful. The filling was almost a mushy, paste-like consistency, and even the staff couldn't tell us exactly what it was. The bread was stale, and the cheese and pickle sandwich had a huge blob of pickle dumped in the middle rather than properly spread. The turkey was wafer-thin and of such poor quality that I wouldn't have given it to a child.
The scone was stale, an unusual greenish colour and tasted awful. Most of it was inedible. The cakes were extremely chocolate-heavy and tasted very obviously shop-bought.
And then there was the “Dirty Dancing Theme”. We paid an extra £3 per person for this, expecting some actual themed food, decoration or entertainment. What we got was essentially a hot pink table runner. That was it. £15 extra between the five of us for a pink table runner is absolutely pitiful.
For £165, I would expect a significantly higher standard. Instead, most of the afternoon tea was left uneaten and sent back.
When we raised our concerns on the day, we were told that this was their usual standard. We were offered 10% off, despite having already prepaid.
As we had booked online, we were told to submit our complaint online, which we did. Unfortunately, they refused to provide a refund. Instead, we were offered another complimentary afternoon tea.
There is absolutely no chance we would accept that offer. After this experience, I wouldn't eat another afternoon tea from here if they provided branded sick buckets alongside it.
A very disappointing experience from start to finish. The food was poor, the “Dirty Dancing Theme” was practically non-existent, and the whole thing was nowhere near the standard you would expect for the price.
Most of the food was inedible and sent back. £165 spent between five people for an experience we couldn't wait to leave. Avoid.
翻译:真是浪费钱。我们一共五个人,在布莱克浦的冬季花园餐厅享用下午茶,每人支付了30英镑;另外每人还额外支付了3英镑来选择“《Dirty Dancing》主题套餐”——总计165英镑。
端上来的食物的质量与摆盘实在让我们大失所望。
三明治糟糕透顶。里面的馅料几乎呈糊状,连工作人员也说不清那究竟是什么。面包更是已经变硬了。那个奶酪泡菜三明治里,泡菜只是被一股脑地倒在中间,并没有均匀涂抹开。火鸡肉片薄得可怜,质量也极差,我甚至都不舍得给小孩吃。
司康饼已经变硬了,颜色呈不寻常的绿色,味道也糟糕透顶。大部分都根本没法吃。那些蛋糕则巧克力含量极高,很明显是从商店里买来的。
还有所谓的“《辣身舞》主题食品”。我们每人额外支付了3英镑来体验这个主题餐,本以为能吃到真正与主题相关的食物呢。只是用来装饰或增添情趣罢了。结果我们拿到的不过是一条亮粉色的桌布而已。仅此而已。我们五个人总共多付了15英镑,就为了一条粉色桌布,这实在太可怜了。
花了165英镑,我本期望能享受到高得多的服务标准。然而,大部分下午茶点心都无人问津,最后只能被退回。
当天我们提出疑虑时,对方却声称这就是他们一贯的服务水平。尽管我们已经预付了费用,他们仅给出了10%的折扣。
由于我们是通过网络预订的……我们被要求在线提交投诉,我们也照做了。可惜的是,他们拒绝退款,只给我们提供了另一次免费的下午茶作为补偿。
我们绝对不会接受这个提议。经历完这一切后,就算他们再送我印有品牌标志的呕吐袋,我也绝不会再光顾这里的下午茶服务。
整个体验从头到尾都令人失望至极。食物糟糕透顶,所谓的“《热舞派对》主题”也根本无从体现。整个体验远远达不到这个价位所应达到的标准。
大部分食物根本没法吃,只好退回去。五个人花了165英镑,结果却只想赶紧离开。千万别去。