DO NOT BOOK HERE - Whitewater Equestrian Center (Sapphire) - Whitewater Equestrian Center - 84条旅客点评与比价

Jessica P

DO NOT BOOK HERE

Whitewater Equestrian Center的点评

2026年10月09日发布于: 海外

点评：DO NOT BOOK HERE!!!!! Our groups entire ride was not ideal from start to finish. Our guide, Kayla, was an hour and a half late to our ride while appearing disheveled and unenthusiastic about taking us out to ride. The process getting assigned to/ put on the horses was extremely difficult, time consuming, and after seeing how these horses were cared for (no food, matted, reckless behavior, etc.) and all had their own flaw, we were uneasy to even start our ride. Horrible first impressions all around. I was put on a horse named Mingo who has an issue rubbing his neck on several of trees. I was rammed into 4 trees along our ride and left with bruises/knots on my knee and leg. The most Kayla could do was warn me that one of his favorite trees was coming up on the left and to attempt to steer his head away. Next, my friends horse, Kiwi's, reins completely broke resulting in our guide to leave her mule unattended and let another friend of ours (wildly unprofessional) to lead the entire group while she walked far behind with our other friend and horse. The main event ended with our friend's horse taking off chasing after her unattended mule. Her horse took off full speed and eventually threw her off turning a sharp corner. To note, we were never offered helmets, despite the center later claiming that they had. We are very grateful her injuries were not worse than they could have been. This is just to name a few complaints of our overall experience. I would NOT recommend for anyone, especially children. The center also refused any refund or anything to make this right.

翻译：切勿在此预订!!!!! 我们整个骑行体验从头到尾都不尽人意。我们的向导凯拉迟到了一个半小时才出现，而且看起来衣冠不整、对带我们骑行毫无热情。分配马匹的过程极其艰难且耗时良久；在看到这些马匹的饲养状况后（没有食物、毛发打结、行为鲁莽等等），再加上每匹马似乎都有各自的毛病，我们甚至对开始骑行都感到心里没底。第一印象糟透了。我被安排骑在一匹名叫Mingo的马上，这匹马有个毛病，就是总喜欢用脖子去蹭好几棵树。骑行过程中，我被撞到了4棵树上，膝盖和腿上留下了淤青和肿块。Kayla所能做的，也只是提醒我：它最喜欢的那棵树马上会从左边出现，让我试着把马头转开。接着，是我朋友所骑的名为Kiwi的马……缰绳彻底断裂，导致我们的向导不再看管自己的骡子，还让另一位毫无专业素养的朋友来带领整个团队；而她自己则和我们的另一位朋友以及马匹远远地跟在队伍后面。最惊险的一幕是：那位朋友的马受惊后疯狂追赶起无人看管的骡子。那匹马全速狂奔，最终在一个急转弯处把骑手甩了下去。需要说明的是，尽管后来该中心声称曾提供头盔，但我们始终未拿到任何头盔。我们非常庆幸她的伤势没有变得更严重。以上只是我们整体体验中存在的部分问题。我绝对不会向任何人推荐这里，尤其是带孩子的人。该中心也拒绝退款或采取任何补救措施来纠正这些问题。

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