点评:We didn't even make it past go!!
Planning a trip here with 8 friends for a 40th birthday trip was hard work!!!
I wasn’t even able to make a booking as no clear information was ever provided regarding the areas or pricing. I asked several times for photos and details of the different options within the beach club, but the only response I received was to book the VIP area with a bottle of champagne. At one point, when I asked a straightforward question, the reply I received was simply “WHAT” — which came across as blunt and unprofessional. The overall communication on WhatsApp felt dismissive, with responses in capital letters after repeated attempts to clarify basic details. It’s disappointing, as we had planned to spend the entire day at the venue, dining and drinking, and would have happily invested a significant amount of money there. Instead, we will be taking our business elsewhere, and I’m sure Zest Beach Club will appreciate the custom.
翻译:我们甚至都没能通过!
和8个朋友一起计划40岁生日旅行真是费劲!!!
我甚至都没能预订,因为他们没有提供任何关于区域和价格的清晰信息。我多次询问海滩俱乐部内不同选项的照片和详情,但他们唯一的回复是让我预订VIP区,并送我一瓶香槟。有一次,我直接问了个问题,得到的回复只是“什么?”——这听起来既生硬又不专业。WhatsApp上的整体沟通方式让人感觉很不耐烦,我们多次尝试澄清基本细节后,回复却都是大写字母。这很令人失望,因为我们原本计划在这里待一整天,吃吃喝喝,而且很乐意在那里花一大笔钱。结果,我们最终还是选择了其他地方,我相信Zest海滩俱乐部会很感激我们的惠顾。