点评:After arriving on time, we were left waiting for 15 mins and then asked, by the receptionist, who was polite, if we could come back in 2 hours time - we explained we couldn't.
The reason for this bad review involves the pilot. During all these conversations he had been taking part in a video conference which perhaps had to be curtailed as we couldn't come back in 2 hours time. He didn't introduce himself although I overheard his name was Marco. There was no safety procedures given and no commentary at all. The pilot also appeared to be looking at his mobile during the flight. I had paid 400 Euros for this birthday surprise flight for my husband. Whilst the views of Lake Como were lovely, it was hugely overpriced and pointing out a few details and having some people skills on the part of the pilot, wouldn't have come amiss.
翻译:我们准时到达后,等了15分钟,然后礼貌的接待员问我们是否可以在2小时后回来——我们解释说我们不能。
这个差评的原因与飞行员有关。在所有这些谈话中,他都在参加一个视频会议,由于我们无法在2小时内回来,会议不得不缩短。他没有自我介绍,尽管我无意中听到他叫马可。没有讲解任何安全程序,也没有做任何解说。飞行员在飞行过程中似乎也在看手机。我为我丈夫支付了400欧元的生日惊喜航班。虽然科莫湖的景色很美,但价格过高,如果能指出一些细节,并让飞行员具备一些人际交往能力,那就更好了。