点评:I arranged to meet my friend at Trentham today 28/3/25 as we don’t see each other very often . We had a lovely day looking around the shops.
We called at the restaurant in the great hall for our lunch.
We both had the omelette, with a choice of 3 fillings , salmon , cheese and sun dried tomatoes. We’ve had this before!
When they bought them out I noticed the cheese was in a small pot and not cooked in the omelette as usual.
I informed the waitress who said she would tell the kitchen , my friend started to eat hers as she was hungry .
The waitress returned 15 minutes later later but the omelette she bought was only with bacon , which I had not ordered. The waitress went away and returned 10-15 minutes later later later with the correct order .
This was not a pleasurable experience , despite the food being nice , me and my friend both ate alone which is not acceptable.
The waitress was very apologetic of the kitchen error.
There was no recompense which surprised me considering the 3 times my food was bought out was due to the kitchen error!
I paid £31.20p for 2 meals and 2 pots of tea, by direct debit.
翻译:我约好今天 28/3/25 在 Trentham 和我的朋友见面,因为我们不常见面。我们逛了逛商店,度过了愉快的一天。
我们在大厅的餐厅吃了午饭。
我们俩都吃了煎蛋卷,有三种馅料可供选择:鲑鱼、奶酪和晒干的番茄。我们以前吃过这种菜!
当他们把蛋卷买出来时,我注意到奶酪放在一个小锅里,没有像往常一样在煎蛋卷里煮熟。
我告诉了女服务员,她说她会告诉厨房,我的朋友开始吃她的蛋卷,因为她饿了。
女服务员 15 分钟后回来了,但她买的煎蛋卷只有培根,而我没有点培根。女服务员走了,10-15 分钟后回来了,带着正确的订单。
这不是一次愉快的经历,尽管食物很好吃,但我和我的朋友都是一个人吃的,这是不可接受的。
女服务员对厨房的失误深表歉意。
考虑到我的食物被卖光的 3 次都是由于厨房失误,所以没有得到任何补偿,这让我很惊讶!
我通过直接借记卡支付了 2 顿饭和 2 壶茶,共计 31.20 英镑。