旅行
账户
Curiosity0064561****
Best (NOT) customer service!
Hiring a Boat? at the Comacina island的点评
点评：Went to rent a canoe with my wife. When we entered the docs and I asked in italian ( I'm from Finland but I speak italian) that we would like to rent a canoe this elderly guy didn't even say hello. He only asked in english that do we have an ID or license. I said no we don't and asked do we really need ID to rent a canoe and there is no such info on their website regarding this matter. He replied with a face like a angry small and old Chihuahua: "do I look like I'm joking and do you want me to repeat what I just said?" I said no that's pretty clear. Then I asked if there's anything we could rent without an ID since we already walked there 2,5 km. Then he was already turning red on his Chihuahua face and asked again if he needs to repeat what he said. I was amazed with he's great talent of treating paying customers and wished him all the best with his remaining life. Don't go there if you don't want your day to be ruined. Actually I'm glad that we were unsuccessful to rent the canoe. Wonder what other problems we might have faced if we rented something from this guy. :D Sadly there was also a younger guy working there who has to witness this kind of customer service. Overall it's a good thing that this is not the only place to rent.
翻译：和妻子一起去租独木舟。当我们进入码头时，我用意大利语（我来自芬兰，但我会说意大利语）问我们是否想租独木舟，这位老人甚至没有打招呼。他只用英语问我们是否有身份证或执照。我说没有，并问我们真的需要身份证才能租独木舟吗，他们的网站上没有关于此事的信息。他回答时，脸上的表情就像一只愤怒的小老吉娃娃：“我看起来像是在开玩笑吗？你想让我重复我刚才说的话吗？”我说不，这很清楚。然后我问我们是否不需要身份证就可以租任何东西，因为我们已经走了 2.5 公里。然后他的吉娃娃脸已经红了，再次问他是否需要重复他说的话。我对他对待付费客户的高超才能感到惊讶，并祝他余生一切顺利。如果你不想让你的一天被毁掉，就不要去那里。事实上，我很高兴我们没有租到独木舟。不知道如果我们从这个人那里租东西，我们可能还会遇到什么其他问题。:D 遗憾的是，那里还有一个年轻人在工作，他不得不亲眼目睹这种客户服务。总的来说，这不是唯一可以租船的地方，这是一件好事。
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