点评:Very disappointing and overpriced experience. We were charged more than the price listed on the website, which we only checked afterward due to how underwhelming the visit was—just as other reviews had warned.
The enclosure is extremely small for what you pay, and most of the animals were asleep. You can be in and out within 20 minutes, having seen just four animals kept in small cages right next to each other.
Customer service was equally poor. While the front desk staff was polite, the owner was shockingly rude. When we offered polite, constructive feedback, she became defensive and lashed out, saying, “It’s my yard, I can do whatever I want!”—which made it clear she has little regard for visitor experience or feedback.
Overall, it felt like a waste of time and money. The lack of transparency, minimal offerings, and unacceptable attitude from management made this a place we definitely wouldn’t recommend or return to.
The whole experience was disappointing and a waste of our time and money plus the horrible customer service was a big damper to the already sad experience.
There are other much more fun places to visit around Golden - the enchanted forest was amazing and lots of other local businesses and farms were fun too.
翻译:非常令人失望,而且价格虚高。我们支付的费用比网站上列出的价格还要高,我们后来才查看了价格,因为这次参观体验实在太差——正如其他评论所警告的那样。
围栏非常小,价格不菲,而且大多数动物都在睡觉。你可以在20分钟内进出,只看到四只动物被关在彼此相邻的小笼子里。
客户服务同样糟糕。前台工作人员很有礼貌,但主人却粗鲁得令人震惊。当我们提出礼貌且建设性的反馈时,她却变得辩解并大发雷霆,说:“这是我的院子,我想做什么都可以!”——这清楚地表明她根本不重视游客的体验或反馈。
总的来说,这感觉像是在浪费时间和金钱。缺乏透明度、提供的服务很少,以及管理层令人无法接受的态度,让我们绝对不会推荐或再次光顾这个地方。
整个体验令人失望,浪费了我们的时间和金钱,糟糕的客户服务更是让原本就糟糕的体验雪上加霜。
Golden 周边还有很多其他更有趣的地方可以参观——魔法森林非常棒,许多其他当地商店和农场也很有趣。