点评:We were so looking forward to this tour. I booked it late via viator and Nicci called me and told me that she will cancel it and we can book it directly through her. I have been very lucky that my whole life I was exposed to honest and decent people and did not think anything of it. One thing we looked forward to was a lunch with wine pairing. When Bill (an amazing guy) picked us up at the hotel, he told us our schedule. After our first wine tasing we were told that there will not be lunch with wine pairing and he will take us to another restaurant. So,,, we went to a mediocre restaurant and had a beer on our "wine tasting tour!!!"! According to Nicci, we booked the trip late and she could not organize a luncheon. We should have been told that before being picked up at the hotel.. Not when we are 90 minutes away, in different country and no way of getting back to the hotel. And, she promised to refund us for the wine tasting that they did not provide. And.. 2 months later there is no refund. One thing about Australia that we loved were its people... till we had to deal with Nicci !!! And, the only thing I can say is that I hope that Nicci always deals with people like herself!!!! (That's the only way she will understand what it means to travel far and to deal with people without integrity!!)
翻译:我们非常期待这次旅行。我通过 viator 预订得很晚,Nicci 打电话给我,告诉我她会取消,我们可以直接通过她预订。我很幸运,我一生中接触到的都是诚实正派的人,所以我没有多想。我们期待的一件事是搭配葡萄酒的午餐。当比尔(一个很棒的家伙)在酒店接我们时,他告诉了我们我们的日程安排。在我们第一次品尝葡萄酒之后,我们被告知不会有搭配葡萄酒的午餐,他会带我们去另一家餐厅。所以,我们去了一家平庸的餐厅,在我们的“品酒之旅”上喝了一杯啤酒!!!据 Nicci 说,我们预订行程很晚,她无法组织午餐。我们应该在酒店接我们之前就被告知这一点。我们离酒店有 90 分钟的路程,身处不同的国家,没有办法回到酒店。而且,她承诺退还我们他们没有提供的品酒费用。而且……2 个月后,退款仍未到账。我们喜欢澳大利亚的一点就是那里的人……直到我们不得不与 Nicci 打交道!!!而且,我唯一能说的是,我希望 Nicci 总是和像她一样的人打交道!!!(只有这样,她才能理解远行和与没有诚信的人打交道意味着什么!!)