点评:Móvil Air has no respect for their customers. They waste your time and steal your money. I wish I had went with AeroNasca instead.
I arrived early to Nasca at 730 AM and got a quote for a short flight for $60 from a Móvil Air representative. I then took a taxi to the terminal at 8 AM and inquired at Movil Air regarding the flight. They said 930 AM takeoff and they had an extended flight for $90. Great. I paid cash and booked it. 930 comes along and they keep bumping me from 930 to 1000 to 1030 to 1100.. apparently the plane was overweight for me to take off at 930 and they didn’t tell me, so that I didn’t have an opportunity to rebook with another airline. This was an issue because I had a meeting at 1100 AM that I had to cancel.
When we do take off, I get the short $60 flight instead of the $90 I paid for. They tell me I got the longer flight but I had timed the flight and it was only 32 mins of air time instead of the 38+ that was promised for $90. They refuse to refund me the difference. Looking back, there was probably just one flight but they wanted to milk the extra $30 out of me. Shame on them.
In short, Movil Air tricks their customers and wastes their time to maximize revenue for the company. Buyer Beware
翻译:Móvil Air 不尊重客户。他们浪费你的时间并偷走你的钱。我希望我选择了 AeroNasca。
我于早上 730 点提前抵达纳斯卡,并从莫维尔航空代表那里得到了 60 美元的短途航班报价。然后我在早上 8 点乘出租车到航站楼,向 Movil Air 询问了航班的情况。他们说上午 930 点起飞,延长航班价格为 90 美元。伟大的。我付了现金并预订了。 930 来了,他们不断地让我从 930 到 1000,再到 1030 到 1100。显然,飞机超重,我不能在 930 起飞,但他们没有告诉我,所以我没有机会重新预订另一家航空公司。这是一个问题,因为我在上午 1100 点有一个会议,但不得不取消。
当我们起飞时,我乘坐的是 60 美元的短途航班,而不是我支付的 90 美元。他们告诉我,我得到了更长的航班,但我已经安排好了飞行时间,飞行时间只有 32 分钟,而不是承诺的 90 美元的 38 分钟以上。他们拒绝退还我差价。现在回想起来,可能只有一趟航班,但他们却想从我身上多榨取 30 美元。他们真丢人。
简而言之,Movil Air 欺骗客户并浪费他们的时间来最大化公司的收入。买家当心