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Bannatyne Health Club & Spa的点评
点评：Had a massage bought for me by my Daughter and I paid to upgrade to a 60 minute massage. Beforehand I received email's telling me to be there 10 minutes before treatment time and also advising about robes, slippers, towels for the spa.
I got there 20 minutes before and I was asked about using the other facilities. I said I would just be using the sauna and steam rooms afterwards. I was told I had only bought a treatment so to use the sauna it would be an additional £25. I explained that I had received instructions about the spa so assumed it was included but was told it's only a massage and would have to pay.
I was sent to a waiting room and while I was double checking my booking I noticed that a 60 minute massage only has 50 minutes hands on and 10 minutes is allocated for collection from the waiting area, a 'consultation' and undress. This could easily have been done in advance while I was waiting especially as it only took about 5 minutes and I had to be there 10 minutes beforehand.
Massage was ok but it actually only lasted a total of 40 minutes as another 10 minutes was given afterwards for I assume dressing and 'consultation'. The 'consultation' was advice to take it easy and drink water even though there wasn't any water provided. I was dressed, had the consultation, checked my car parking at Reception and back in my car before my scheduled finish time.
I got there 20 minutes before and I was asked about using the other facilities. I said I would just be using the sauna and steam rooms afterwards. I was told I had only bought a treatment so to use the sauna it would be an additional £25. I explained that I had received instructions about the spa so assumed it was included but was told it's only a massage and would have to pay.
I was sent to a waiting room and while I was double checking my booking I noticed that a 60 minute massage only has 50 minutes hands on and 10 minutes is allocated for collection from the waiting area, a 'consultation' and undress. This could easily have been done in advance while I was waiting especially as it only took about 5 minutes and I had to be there 10 minutes beforehand.
Massage was ok but it actually only lasted a total of 40 minutes as another 10 minutes was given afterwards for I assume dressing and 'consultation'. The 'consultation' was advice to take it easy and drink water even though there wasn't any water provided. I was dressed, had the consultation, checked my car parking at Reception and back in my car before my scheduled finish time.
翻译：女儿给我买了按摩券，我又付费将服务升级为60分钟的按摩。在此之前，我收到了多封邮件，提醒我需在预约时间前10分钟到达，还介绍了水疗中心提供的浴袍、拖鞋和毛巾等信息。
我提前20分钟到了那里，工作人员便询问我是否要使用其他设施。我回答说之后只想试试桑拿房和蒸汽房。然而对方告诉我，由于我只购买了按摩服务，若想使用桑拿房则需额外支付25英镑。我解释说我收到了关于水疗服务的指示，因此以为这项服务是包含在费用里的，但对方告诉我实际上只有按摩服务，而且需要额外付费。
我被带到等候室，在仔细核对预订信息时，我发现60分钟的按摩服务中，实际按摩时间只有50分钟，其余10分钟则用于从等候区前往按摩室、进行“咨询”以及更衣。这件事其实完全可以提前做好，当时我正在等候，而整个过程只需要大约5分钟而已，况且我还需要提前10分钟到达。按摩还算可以，但实际上总共只持续了40分钟，因为之后又多给了10分钟让我穿衣服以及进行所谓的“咨询”。所谓的“咨询”不过是建议我放松休息、多喝水，可实际上根本没有提供水。我穿好衣服后，就完成了整个“咨询”流程。我在预定结束时间之前，去前台确认了我的停车情况，然后回到了车里。
我提前20分钟到了那里，工作人员便询问我是否要使用其他设施。我回答说之后只想试试桑拿房和蒸汽房。然而对方告诉我，由于我只购买了按摩服务，若想使用桑拿房则需额外支付25英镑。我解释说我收到了关于水疗服务的指示，因此以为这项服务是包含在费用里的，但对方告诉我实际上只有按摩服务，而且需要额外付费。
我被带到等候室，在仔细核对预订信息时，我发现60分钟的按摩服务中，实际按摩时间只有50分钟，其余10分钟则用于从等候区前往按摩室、进行“咨询”以及更衣。这件事其实完全可以提前做好，当时我正在等候，而整个过程只需要大约5分钟而已，况且我还需要提前10分钟到达。按摩还算可以，但实际上总共只持续了40分钟，因为之后又多给了10分钟让我穿衣服以及进行所谓的“咨询”。所谓的“咨询”不过是建议我放松休息、多喝水，可实际上根本没有提供水。我穿好衣服后，就完成了整个“咨询”流程。我在预定结束时间之前，去前台确认了我的停车情况，然后回到了车里。
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