点评:We had an unforgettable experience on Kilimanjaro, we felt so privileged to be on the mountain. Patrick, Emmanuel and the team looked after us so well we always felt safe and welcome. Our boys especially will be very old men and will still talk about their time in Tanzania and the challenges they dealt with. Positive feedback was extensive and ranged from Patrick's calm yet in control demeanour at all times, Emmanuel's incredible knowledge of the flora and fauna and the care they both took of us to ensure we were health and safe. The joy that Kelvin brought us each day waking us with a bowl of hot water and how kind he was serving us food and making sure we had water. Jamal meeting us each afternoon to help carry our bags to camp was also a joy, we knew we were done for the day and our tents and dinner were waiting - such a treat. We wouldn't have wanted to be part of any other trekking company; we really were so proud of ourselves that we had researched and chosen the best one to begin with :)
The safari was also memorable, Nelly became part of our little family for the time we were with him and we were touched at the effort that he made to engage with the boys and to keep them enthralled with the safari. Nelly also went above and beyond to make sure we were comfortable and had the best experience we possibly could.
Lastly Raine who helped us plan our trip of a lifetime, answering so many emails we sent back and forth with patience and efficiency. Raine even went out of her way to meet us in Perth in person to discuss our trip.
Thank you to the entire Trekking Hero team, the best in the business.
翻译:我们在乞力马扎罗山的经历令人难忘,能够登上这座山峰,我们感到无比荣幸。帕特里克、伊曼纽尔和他们的团队对我们照顾得无微不至,让我们始终感到安全和宾至如归。我们的儿子们长大后一定会非常年迈,他们至今仍会津津乐道地讲述在坦桑尼亚的时光以及他们所经历的挑战。我们收到了很多积极的反馈,从帕特里克始终沉着冷静、掌控全局的举止,到伊曼纽尔渊博的动植物知识,以及他们二人对我们的悉心照料,确保我们的健康和安全,都让我们印象深刻。凯尔文每天早上都会给我们送来一碗热水,让我们倍感温暖,他热情地为我们准备食物,并确保我们有水喝,这些都让我们倍感欣慰。贾马尔每天下午都会来帮我们把行李搬到营地,这让我们感到无比欣慰,因为我们知道一天的行程已经结束,帐篷和晚餐都在那里等着我们——真是太惬意了。我们不想再选择其他任何一家徒步旅行公司了。我们真的为自己当初做了充分的调查研究,最终选择了最好的旅行社而感到无比自豪 :)
这次旅行也令人难忘。在和Nelly相处的这段时间里,他就像我们小家庭的一份子,他努力与孩子们互动,让他们对旅行充满热情,这让我们非常感动。Nelly也尽心尽力,确保我们感到舒适,并拥有尽可能最好的体验。
最后,还要感谢Raine,她帮助我们规划了这次毕生难忘的旅行。她耐心高效地回复了我们来回发送的无数邮件。Raine甚至特意抽出时间到珀斯与我们见面,亲自讨论我们的行程。
感谢整个Trekking Hero团队,他们是业内最棒的!