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Jenny P
Disappointing! Does not encourage us to recommend to our friends and family as things are at the moment.
The Cambridge Belfry Spa的点评
点评：We tried a number of times on our journey to notify you that due to traffic chaos we would be arriving late for our dinner registration, but no one answered the phone. On arrival we found out why, you had a large conference going on. You therefore needed more staff on reception.
Fortunately your really helpful staff in the restaurant gave us leeway to register then go to our room to freshen up before having dinner - wonderful!
We tried to buy some crisps/snacks at the bar, but apparently you don’t have crisps and snacks - so where can we get them? Morrison’s was suggested - Not helpful!
Our room was clean, beds comfy with plenty of tea coffee etc. but when we used the phone to call reception/restaurant no one answered again!
The menu was sparse for dining. Breakfast on the Sunday was chaotic. Many of us had to wait at least 10-15 minutes for all the options to be replenished.
The spa was great for us although more beds are needed.
Fortunately your really helpful staff in the restaurant gave us leeway to register then go to our room to freshen up before having dinner - wonderful!
We tried to buy some crisps/snacks at the bar, but apparently you don’t have crisps and snacks - so where can we get them? Morrison’s was suggested - Not helpful!
Our room was clean, beds comfy with plenty of tea coffee etc. but when we used the phone to call reception/restaurant no one answered again!
The menu was sparse for dining. Breakfast on the Sunday was chaotic. Many of us had to wait at least 10-15 minutes for all the options to be replenished.
The spa was great for us although more beds are needed.
翻译：我们在旅途中多次尝试通知您，由于交通拥堵，我们将迟到参加晚餐登记，但始终无人接听电话。抵达后我们才知道原因：你们正在举办大型会议，因此前台需要更多人手。
幸运的是，餐厅里非常热心的工作人员允许我们先登记，然后回房间稍作休息再享用晚餐——真是太好了！
我们想在酒吧买些薯片/零食，但你们似乎没有——请问哪里可以买到？有人建议去Morrison's超市——但这并没有什么帮助！
我们的房间很干净，床也很舒服，茶、咖啡等用品也很充足，但是当我们再次拨打前台/餐厅电话时，仍然无人接听！
餐厅的菜单选择很少。周日的早餐非常混乱，我们很多人都不得不等待至少10-15分钟才能吃到所有菜品。
水疗中心很棒，不过需要更多的床位。
幸运的是，餐厅里非常热心的工作人员允许我们先登记，然后回房间稍作休息再享用晚餐——真是太好了！
我们想在酒吧买些薯片/零食，但你们似乎没有——请问哪里可以买到？有人建议去Morrison's超市——但这并没有什么帮助！
我们的房间很干净，床也很舒服，茶、咖啡等用品也很充足，但是当我们再次拨打前台/餐厅电话时，仍然无人接听！
餐厅的菜单选择很少。周日的早餐非常混乱，我们很多人都不得不等待至少10-15分钟才能吃到所有菜品。
水疗中心很棒，不过需要更多的床位。
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