点评:The most horrible experience with any sales rep I ever had my entire life! This most rude associate was an older woman who worked Sunday late afternoon on March 22, 2026 and she turned a usual joyful process of buying new skies into a stressful nightmare. First she snapped at me when I was looking for the product, then ostentatiously ignored me while I obviously could do with a little advice and once I asked her, she had no knowledge at all as to what ski length would be appropriate for me. I had to actually suggest a Google search and when I tried to help she rudely pushed me away and snapped at me again. Then one of the bindings did not work and she was of no help at all, until I myself figured out a piece of trash stuck in the opening. Upon payment I kindly asked if there is any chance of a local discount as a loyal customer (I lived in Crested Butte last 29 years), and instead her simply saying something like "Sorry, no discount on already cut prices" she actually kept yelling at me, demeaning me and belittling me. I used to spend 1,000s of dollars every year shopping at the Alpineer, and I am sorry that this had to happen to me, but after this experience I will NEVER come in again, and as a guide, instructor and a long time local resident I will protect all my friends and clients as not to be mistreated in this way by steering everyone away.
翻译:这是我这辈子遇到的最糟糕的销售员!这位态度极其恶劣的销售员是一位上了年纪的女士,2026年3月22日星期日下午晚些时候上班。她把原本愉快的购买新滑雪板之旅变成了一场噩梦。一开始,我在找产品的时候,她就冲我发火;后来,当我明显需要一些建议时,她却故意无视我;当我问她时,她竟然完全不知道适合我的滑雪板长度。我不得不建议她上网搜索,当我试图帮忙时,她却粗鲁地推开我,再次冲我发火。之后,其中一个滑雪板固定器出了问题,她也完全不帮忙,直到我自己发现是一块垃圾卡在了固定器开口处。付款时,我礼貌地询问作为老顾客(我在克雷斯特德比特住了29年)能否享受本地折扣,但她非但没有像往常那样简单地说“抱歉,已经降价了,没有折扣”,反而对我大吼大叫,贬低我,羞辱我。我以前每年都会在Alpineer购物,花费数千美元,很遗憾这次遭遇如此不愉快的经历。但这次之后,我绝对不会再来这家店了。作为一名向导、教练和当地居民,我会保护我的朋友和客户,让他们远离这家店,以免遭受同样的待遇。