旅行
账户
201212201212
Painful booking process but excellent experience
Xtreme Falconry at Dorset Falconry Park的点评
点评：The actual experience was excellent. The handler was fantastic.
However, the booking process was painful. They get booked up months in advance and there was clearly little appetite to engage and support during the booking process. By the time the actual experience took place, the wider park was closed. They wanted my family to pay full entry price to watch me undertake the experience, which is utterly ludicrous. So I went alone.
When people buy this experience, either for themselves or others, the owners should make it clear that, in order to get a decent slot, you have to book months in advance. Plus make it clear from the outset that they don't care if none of the options work for the person who will undertake the experience.
We won't return as I can't face dealing with the "customer service" again.
However, the booking process was painful. They get booked up months in advance and there was clearly little appetite to engage and support during the booking process. By the time the actual experience took place, the wider park was closed. They wanted my family to pay full entry price to watch me undertake the experience, which is utterly ludicrous. So I went alone.
When people buy this experience, either for themselves or others, the owners should make it clear that, in order to get a decent slot, you have to book months in advance. Plus make it clear from the outset that they don't care if none of the options work for the person who will undertake the experience.
We won't return as I can't face dealing with the "customer service" again.
翻译：实际体验非常棒。经理人很棒。
但是，预订过程很痛苦。他们提前几个月就被预订满了，而且在预订过程中显然很少有人愿意参与和支持。等到实际体验开始时，更大的公园已经关闭了。他们希望我的家人支付全额入场费来观看我的体验，这简直太荒谬了。所以我一个人去了。
当人们为自己或他人购买这种体验时，业主应该明确表示，为了获得一个不错的位置，您必须提前几个月预订。另外，从一开始就明确表示，他们不在乎这些选择是否对体验者有用。
我们不会再来了，因为我无法再面对“客户服务”了。
但是，预订过程很痛苦。他们提前几个月就被预订满了，而且在预订过程中显然很少有人愿意参与和支持。等到实际体验开始时，更大的公园已经关闭了。他们希望我的家人支付全额入场费来观看我的体验，这简直太荒谬了。所以我一个人去了。
当人们为自己或他人购买这种体验时，业主应该明确表示，为了获得一个不错的位置，您必须提前几个月预订。另外，从一开始就明确表示，他们不在乎这些选择是否对体验者有用。
我们不会再来了，因为我无法再面对“客户服务”了。
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