点评:I could not have been happier with Luis, Paula, and the Hidden in Spain team. We just returned from our 11-day trip to Southern Spain as a family of four and had the most wonderful time.
From the outset, we took advantage of Hidden in Spain's great tour suggestions but asked for customization based on the number of days we were going and things we most wanted to see. We were a particularly challenging tour time because our trip also spanned Christmas and New Year's holidays when many things were closed.
The Hidden in Spain team handled and thought of everything--quick email responses, booking all of the hotel and train tickets, planning the shows and other tours, and help finding great restaurants on holidays when things were closed. We had a great experience from being picked up at the airport (so nice after a long day of travel in an unknown place) to the ride back.
We thought every tour guide was wonderful--it was so nice to get private tours in English catered to our family (that included teenagers) so we could really focus and enjoy everything. We learned so much and loved getting to chat with local experts. We felt very welcome and well cared for.
The hotels the team selected were ideal--small boutique places that I would have never found on my own and really added to the experience overall. Everything was centrally located, safe, and clean.
Before the trip, Luis sent an extensive document with information, contact info, names, and maps for every single day and every single event on our trip. We looked at the document multiple times every day as we went through the trip and always had what we needed. We noted that the itinerary felt very well balanced: great things to do every single day but with enough down and unstructured time that we could also explore on our own and not get too tired.
In total, we had one of our absolutely best vacations ever. My husband and I have often commented that in family vacations that you have to choose between "relaxing" and "adventure" when you're taking kids because if you are trying to go out and about in the city and see all of the sights it is very stressful and if you go to a resort, you often just sit at the pool. This was a great and rare example of "adventurous AND relaxing" because the Hidden in Spain team took care of almost every detail that would have been stressful for us so we could just show up and enjoy.
I just wish they did tours everywhere in the world. :) If we return to Spain/Portugal, we will absolutely return, and I recommend them most highly.
翻译:我对 Luis、Paula 和 Hidden in Spain 团队感到非常满意。我们一家四口刚刚结束了为期 11 天的西班牙南部之旅,度过了一段非常美好的时光。
从一开始,我们就充分利用了 Hidden in Spain 的出色旅游建议,但根据我们要去的天数和我们最想看的东西要求定制。我们的旅行时间特别具有挑战性,因为我们的旅行还跨越了圣诞节和新年假期,很多地方都关门了。
Hidden in Spain 团队处理并考虑了一切——快速回复电子邮件、预订所有酒店和火车票、规划演出和其他旅游,并在假期关门时帮助寻找很棒的餐厅。从机场接机(在陌生的地方旅行了一整天后感觉很棒)到回程,我们都度过了一段美好的时光。
我们认为每个导游都很棒——很高兴能为我们的家人(包括青少年)安排私人英语旅游,这样我们就可以真正集中精力享受一切。我们学到了很多东西,也很喜欢和当地的专家聊天。我们感觉很受欢迎,受到了很好的照顾。
团队选择的酒店非常理想——小型精品酒店,我自己永远也找不到,而且确实为整体体验增色不少。一切都位于中心位置,安全又干净。
旅行前,路易斯给我们发了一份详尽的文件,上面有我们旅行中每一天和每一件事的信息、联系方式、姓名和地图。在旅行过程中,我们每天都会多次查看这份文件,并且总能找到我们需要的东西。我们注意到,行程安排非常平衡:每天都有很棒的事情要做,但又有足够的空闲时间和自由时间,让我们也可以自己探索,不会太累。
总的来说,我们度过了有史以来最棒的假期之一。我和丈夫经常说,在家庭度假中,带孩子时你必须在“放松”和“冒险”之间做出选择,因为如果你想在城里四处走走,看看所有的景点,那会非常紧张,而如果你去度假村,你通常只是坐在游泳池边。这是一个“冒险和放松”的绝佳而罕见的例子,因为 Hidden in Spain 团队几乎照顾到了每一个可能让我们感到紧张的细节,所以我们可以放心地去享受。
我只是希望他们能在世界各地进行旅游。:) 如果我们回到西班牙/葡萄牙,我们一定会再来的,我极力推荐他们。