点评:We rented Houseboat #4 from Seven Points Marina August 8–11, 2025. My wife and I stayed in the bottom cellar bunk. Within days of our return, she developed a severe rash consistent with bed bug bites, requiring a doctor visit and medication. We later found live bed bugs in our home bedding, causing us to discard pillows and repeatedly wash bedding. We immediately notified the marina, but their insurance company denied our claim, citing delays in symptoms and reporting. But upon my research I found out it takes 3 to 5 days just for the symptoms to show up from bedbugs
This has been costly and stressful, and the lack of accountability is disappointing. Guests deserve clean, pest-free accommodations, and I strongly urge the marina to take infestations seriously and improve their inspection process.
翻译:2025年8月8日至11日,我们在七点码头(Seven Points Marina)租了4号船屋。我和妻子住在地下室的下铺。回来后没几天,她就出现了严重的皮疹,症状与臭虫叮咬相似,需要就医并服用药物。后来,我们在家里的床上用品中发现了活臭虫,这导致我们不得不丢弃枕头并反复清洗床上用品。我们立即通知了码头,但他们的保险公司拒绝了我们的索赔,理由是症状出现和报告延误。但经过我的研究,我发现臭虫出现症状需要3到5天的时间。
这既费钱又费力,而且缺乏问责制,令人失望。客人应该享受干净、无虫害的住宿,我强烈敦促码头认真对待虫害问题,并改进他们的检查流程。