点评:I am writing to formally complain about a deeply distressing experience my group and I encountered during our recent visit to your club. We traveled approximately three hours from Sterling Heights, Michigan, with the intention of enjoying a weekend of golfing, but instead faced blatant racism and unprofessional behavior from one of your staff members.
On the day of our visit, we were the only Indian group present, surrounded by predominantly white patrons. The lady at the counter singled us out unfairly, accusing us of not being skilled at golf and holding up other players. In reality, we were courteously allowing multiple groups to play through ahead of us to avoid any delays. Her attitude was extremely rude, entitled, and appeared to stem from white privilege, making us feel unwelcome and discriminated against based on our ethnicity.
When we attempted to address the issue and request a refund, she initially refused outright. After prolonged arguments, she only provided a partial refund for the golf timing fee, excluding the costs for the golf balls and tees we had purchased from your pro shop. This left us feeling not only humiliated but also financially shortchanged.
As a country club that should promote inclusivity and enjoyment for all guests, this kind of discriminatory conduct is unacceptable and has no place in a recreational facility. Our outing, which we had looked forward to as a relaxing weekend activity, was completely ruined, and we were forced to leave prematurely.
Never visit this awful and racist place again.
翻译:我写信正式投诉我和团队最近在贵俱乐部遇到的一次非常令人痛心的经历。我们从密歇根州斯特灵海茨出发,大约三个小时车程,原计划周末去打高尔夫,却遭遇了贵俱乐部一名员工的赤裸裸的种族歧视和不专业的行为。
当天,我们是现场唯一的印度裔团体,周围大多是白人顾客。柜台小姐不公平地把我们单独挑出来,指责我们打高尔夫球技术不高,还耽误了其他球员。实际上,我们只是出于礼貌,让其他几组人先打,以免耽误时间。她的态度极其粗鲁,自以为是,而且似乎带有白人特权的意味,让我们感到不受欢迎,并因种族而受到歧视。
当我们试图解决这个问题并要求退款时,她最初断然拒绝了。经过长时间的争论,她只退还了部分高尔夫计时费,不包括我们从贵店购买的高尔夫球和球座的费用。这不仅让我们感到羞辱,也让我们在经济上受到了亏待。
作为一个应该促进包容性和让所有客人享受乐趣的乡村俱乐部,这种歧视行为是不可接受的,不应该出现在任何娱乐场所。我们原本期待的轻松周末郊游活动被彻底毁了,我们被迫提前离开。
再也不来这个糟糕又充满种族歧视的地方了。