点评:The manager is AWFUL! She needs to get fired. She made children cry. a family member of mine accidentally spilled the yarn, and she SCREAMED AT HER. Olivia apologized right away and said she would pick them up. we picked it all up, she said that we intentionally destroyed the store. we told her it was not intentional and we apologize. Olivia (the girl who spilled the yarn) asked her to please not yell at her because she did not mean to. The manager said “if you wanna destroy my store and get mouthy with me, you can go ahead and leave” and she was very rude. She followed us out of the store and announced that we were banned. We called and she screamed at us over the phone. I even recorded it because it was so appalling. She said our kids are bad and we need to parent our kids better and the kids need to be raised differently. She was incredibly rude, made the kids cry and told all the kids they are banned forever. She really needs to fix her attitude or she is losing customers. She is truly the rudest person I have ever came encountered with.
翻译:经理太糟糕了!她应该被解雇。她把孩子们都弄哭了。我的一个亲戚不小心把毛线洒了,她冲着她大喊大叫。奥利维亚马上道歉,说她会把孩子们捡起来。我们把毛线都捡了起来,她说我们是故意把商店弄坏的。我们告诉她我们不是故意的,我们道歉。奥利维亚(洒毛线的女孩)请她不要冲她吼,因为她不是故意的。经理说:“如果你想弄坏我的商店,还跟我吵架,你可以直接走人。”她非常粗鲁。她跟着我们出了商店,宣布我们被禁止进入。我们打电话过去,她在电话里对我们大喊大叫。我甚至录了下来,因为太可怕了。她说我们的孩子很坏,我们需要更好地教育孩子,孩子们需要不同的教育方式。她非常粗鲁,把孩子们都弄哭了,还告诉所有的孩子,他们永远被禁止进入。她真的需要改正她的态度,否则她会失去顾客。她确实是我遇到过的最粗鲁的人。