点评:Mr. Vacuum was absolutely terrible.
They were not cheap for a "refurbished" Dyson vacuum. (Purchased via Wowcher)
My wife purchased what was purported to be a refurbished Dyson V6 cordless vacuum from Mr. Vacuum Ltd. (online purchase)
She was mis-sold the unit and we we could not get a response from the Mr. Vacuum.
We checked the serial number UF5-UK-JGR3516A on Dyson website and it transpired that we had been sent a Dyson DC59 cordless stick vacuum.
Not only did they send the wrong unit but all the the attachments were not compatible with the body of the vacuum. (The cost of replacement parts are difficult to come by and are extremely costly so we were advised to scrap this unit and buy a new Dyson as it would be much cheaper than trying to buy new attachments!)
We tried for days to contact Mr Vacuum but did not get any response.
We had to resort to contacting Wowcher for advice / action.
Wowcher were unable to contact Mr. Vacuum so Wowcher offered a credit note for full amount.
We now have 1 useless stick vacuum cleaner but have had to buy a new vacuum from a reputable dealer.
翻译:Mr. Vacuum 简直糟透了。
对于一台“翻新”的戴森吸尘器来说,价格可不便宜。(通过 Wowcher 购买)
我妻子从 Mr. Vacuum Ltd. 购买了一台据称是翻新的戴森 V6 无绳吸尘器(在线购买)。
她被误导购买了这台吸尘器,而且我们一直没有收到 Mr. Vacuum 的回复。
我们在戴森网站上查看了序列号 UF5-UK-JGR3516A,结果发现我们收到的是一台戴森 DC59 无绳吸尘器。
他们不仅发错了机器,而且所有配件都与吸尘器机身不兼容。(更换零件很难买到,而且价格非常昂贵,所以我们被建议报废这台吸尘器,买一台新的戴森吸尘器,因为这比购买新配件便宜得多!)
我们尝试联系 Mr. Vacuum 好几天,但没有任何回复。
我们不得不联系 Wowcher 寻求建议/帮助。
Wowcher 无法联系到 Mr. Vacuum,因此 Wowcher 提供了全额退款。
我们现在有一台已经报废的立式吸尘器,但不得不从一家信誉良好的经销商那里购买一台新的。