点评:Very professional. We had an awesome tour today. Because of the changing weather they kept communicating with us through Garmin InReach and notified us of a window of opportunity in the morning. We took off from Haines Junction. The flight was amazing. This is the way to actually see the glaciers, icefields and mountains of Kluane NP. Our pilot, Daniel, made sure we could see well, take photos the way we wanted and most of all made our flight comfortable. We had booked the 2 hour flight but he opted no to go through the clouds and fly the clear parts of the sky. We were completely ok with that because we still got to see the magnificent glaciers and we also didn’t want to fly through difficult turbulence. In the end you only pay for the time flown. I think this is an excellent and customer friendly way to do business. So we want to thank Daniel again for this unique opportunity and Rocking Star as a whole for the way they communicate and run the business.
翻译:非常专业。今天的游览体验棒极了。由于天气多变,他们通过Garmin InReach与我们保持联系,并在早上告知我们合适的飞行时机。我们从海恩斯枢纽出发,飞行过程令人惊叹。唯有这样才能真正观赏到克卢恩国家公园的冰川、冰原以及群山。我们的飞行员丹尼尔确保我们能清晰观赏到美景,也能按照自己的意愿拍照,最重要的是,他让整个飞行过程舒适惬意。我们原本预订了2小时的飞行服务,但他决定不穿过云层,而是沿着天气晴朗的区域飞行。我们完全接受这个安排,因为这样我们依然能欣赏到壮丽的冰川景观,而且我们也不想经历剧烈的颠簸。最终,我们只需为实际飞行时间付费。我觉得这是一种极为出色且以客户为本的经营方式。因此,我们想再次感谢丹尼尔给予我们这个难得的机会,也感谢整个Rocking Star团队在沟通方式及业务运营方面的出色表现。