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I7689ETjennifers
What a disappointment
Spencers Farm Shop and Fruit Farm的点评
点评：Firstly, my review has nothing to do with PYO or the farm shop, both of which were lovely.
Unfortunately, our first (and now only) visit here was ruined by one member of staff in the cafe. We sat outside and placed our order, providing the table number at the time of ordering. Our food was given to another table, eventually the staff realised it was ours but I had seen the other table picking at our food so asked for it to be remade. Not an unreasonable request in my opinion.
Shortly after a member of staff came and told us our food would be at least half an hour, keep in mind we had already waited a while (expected as it was busy) to which I asked them to prioritise our food, given it wasn't our fault. They were unable to do that apparently. This could have been avoided entirely by using the table number provided, or the lady checking what was being delivered to the other table and paying attention to the fact she only had half of the food required for the number of people on that table. What made it so much worse though was her attitude towards the whole thing, she was rude, standoffish, and offered absolutely no resolution. In the end we got a refund and left.
It soured what was a lovely morning for us and based on this one particular woman's bad attitude, I wouldn't return nor recommend the cafe.
Unfortunately, our first (and now only) visit here was ruined by one member of staff in the cafe. We sat outside and placed our order, providing the table number at the time of ordering. Our food was given to another table, eventually the staff realised it was ours but I had seen the other table picking at our food so asked for it to be remade. Not an unreasonable request in my opinion.
Shortly after a member of staff came and told us our food would be at least half an hour, keep in mind we had already waited a while (expected as it was busy) to which I asked them to prioritise our food, given it wasn't our fault. They were unable to do that apparently. This could have been avoided entirely by using the table number provided, or the lady checking what was being delivered to the other table and paying attention to the fact she only had half of the food required for the number of people on that table. What made it so much worse though was her attitude towards the whole thing, she was rude, standoffish, and offered absolutely no resolution. In the end we got a refund and left.
It soured what was a lovely morning for us and based on this one particular woman's bad attitude, I wouldn't return nor recommend the cafe.
翻译：首先，我的评论与PYO或农场商店无关，这两家店都很棒。
很遗憾，我们第一次（也是现在唯一一次）来这里用餐的经历被咖啡馆的一名工作人员毁了。我们坐在外面点餐，点餐时提供了桌号。我们的食物被分到了另一桌，工作人员最终意识到是我们的，但我看到另一桌的服务员在挑我们的食物，于是要求他们重新制作。在我看来，这并非不合理的要求。
不久之后，一名工作人员过来告诉我们，食物至少需要半小时才能上桌，请记住我们已经等了一段时间（因为当时人很多，所以这是意料之中的），于是我请求他们优先处理我们的食物，因为这不是我们的错。显然，他们没能做到这一点。如果使用提供的桌号，或者服务员查看送到另一桌的食物，并注意到她手上只有该桌人数所需食物的一半，这种情况完全可以避免。更糟糕的是她对整件事的态度，她粗鲁、冷漠，而且根本没有提供任何解决方案。最后我们退款离开了。
这毁了我们原本美好的早晨，而且鉴于这位女士的恶劣态度，我不会再来这家咖啡馆，也不会推荐它。
很遗憾，我们第一次（也是现在唯一一次）来这里用餐的经历被咖啡馆的一名工作人员毁了。我们坐在外面点餐，点餐时提供了桌号。我们的食物被分到了另一桌，工作人员最终意识到是我们的，但我看到另一桌的服务员在挑我们的食物，于是要求他们重新制作。在我看来，这并非不合理的要求。
不久之后，一名工作人员过来告诉我们，食物至少需要半小时才能上桌，请记住我们已经等了一段时间（因为当时人很多，所以这是意料之中的），于是我请求他们优先处理我们的食物，因为这不是我们的错。显然，他们没能做到这一点。如果使用提供的桌号，或者服务员查看送到另一桌的食物，并注意到她手上只有该桌人数所需食物的一半，这种情况完全可以避免。更糟糕的是她对整件事的态度，她粗鲁、冷漠，而且根本没有提供任何解决方案。最后我们退款离开了。
这毁了我们原本美好的早晨，而且鉴于这位女士的恶劣态度，我不会再来这家咖啡馆，也不会推荐它。
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