点评:I'm hoping they see this review and respond to me here!
I loved the winery and the experience. It was a great day on a Rick Steves tour in October. We had a wonderful time, the views were great and Cecilia was a fabulous host.
However, we bought wine there to be shipped to the USA. I was charged but have no idea how long this takes. I've reached out multiple times just to get an idea of how long wine takes to ship to the US, but have not received a reply. I am fine with the fact that my credit card was charged, but I have no idea if I should have received the wine by now or if it normally takes this long to ship. All I want is a response from them with information. If I'm not going to get it, then I don't want to be charged for it. I reached out twice on their website through their Contact page, and once via email, with time between waiting for a response. I've checked my spam folder as well and have received no response.
While the visit itself was tremendous, I don't know that I would recommend buying wine to have shipped although they do offer it.
翻译:我希望他们看到这篇评论并在这里回复我!
我喜欢这个酒庄和这次经历。十月份 Rick Steves 之旅的那一天真是太棒了。我们玩得很开心,景色很棒,Cecilia 是一位很棒的主人。
但是,我们在那里买了葡萄酒,准备运往美国。我被扣了钱,但不知道这需要多长时间。我多次联系他们,只是想了解葡萄酒运到美国需要多长时间,但没有收到回复。我对我的信用卡被扣款这一事实感到满意,但我不知道我现在是否应该收到葡萄酒,或者正常情况下是否需要这么长时间才能发货。我只想要他们回复并提供相关信息。如果我拿不到,那么我不想为此付费。我通过他们的联系页面在他们的网站上联系了他们两次,通过电子邮件联系了一次,中间有一段时间等待回复。我也检查了我的垃圾邮件文件夹,没有收到任何回复。
虽然这次参观本身非常棒,但我不建议购买葡萄酒进行运输,尽管他们确实提供运输服务。