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Couldn't even get into the museum
Northwest Airlines History Centre的点评
点评：The museum is on the 3rd floor of the Crown plaza hotel. It is offered free to the public. They say you don’t need to be a hotel guest. There is a elevator which goes to the 3rd floor but you can't get there without a hotel key card. We we're told by the hotel receptionist we'd have to take the stairs, which does offer access to the museum without a hotel room key card. She even said, “It's only one flight of stairs”. One flight is no problem for an able person but my wife is disabled and has great difficulty with stairs. After several appeals and actually talking to a museum volunteer who came back to the front desk with us and talked to the receptionist lady on our behalf, Crown Plaza was unyielding and would not make any other accommodations for us, (like riding us up on the elevator, which seemed like a reasonable request). We drove about 6 hrs from Chicago,IL but there was absolutely no way I was going to alienate my wife. I am going to complain about the poor accommodations for those with disabilities Crown Plaza offers though.
翻译：博物馆位于皇冠假日酒店的三楼。它免费提供给公众。他们说你不需要成为酒店客人。有一部电梯可以到达三楼，但如果没有酒店钥匙卡，您将无法到达那里。酒店接待员告诉我们，我们必须走楼梯，这样就可以在没有酒店房间钥匙卡的情况下进入博物馆。她甚至说，“这只是一段楼梯”。对于一个有能力的人来说，一次飞行没有问题，但我的妻子是残疾人，爬楼梯有很大困难。经过几次申诉，实际上与一位博物馆志愿者交谈，后者与我们一起回到前台并代表我们与接待员女士交谈，Crown Plaza 不屈不挠，不会为我们提供任何其他住宿，（比如骑我们上去电梯，这似乎是一个合理的要求）。我们从伊利诺伊州芝加哥开车大约 6 个小时，但我绝对不会疏远我的妻子。不过，我要抱怨皇冠假日酒店为残障人士提供的糟糕住宿条件。
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