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melanie p
Nice but customer service from sunbed man needs to be worked on
Cala Gracio的点评
点评：Came on Wednesday, had a lovely day, waiter comes round (water €6, coffee €5), waiter very nice chap. €21 euros per day for 2 sunbeds and an umbrella.
Returned the following day, sat on a sunbed ready for another nice beach day, an entire school descended onto the beach and obviously they filled the entire beach and was filled with the noise of children (it’s a public beach I know and not complaining about that) , I was just discussing with my friend whether to stay or not as it was not going to be a chill day with the masses of kids there and lots of people left so we were discussing whether to stay or not, sunbed man says really curtly €21 euros - I explained v politely we had just sat down when the school kids arrived so not sure if we’re going to stay he really rudely shouted “move then, move now”. Just absolutely no need to be so rude at all. If you are going to work with the public then at least be hospitable. Work on his tone needed. He was ok the day before although quite brash again at times as I went over to pay and save him some trouble and he curtly said “ I said give me 10 minutes” He didn’t otherwise I wouldn’t have gone up to him.
Returned the following day, sat on a sunbed ready for another nice beach day, an entire school descended onto the beach and obviously they filled the entire beach and was filled with the noise of children (it’s a public beach I know and not complaining about that) , I was just discussing with my friend whether to stay or not as it was not going to be a chill day with the masses of kids there and lots of people left so we were discussing whether to stay or not, sunbed man says really curtly €21 euros - I explained v politely we had just sat down when the school kids arrived so not sure if we’re going to stay he really rudely shouted “move then, move now”. Just absolutely no need to be so rude at all. If you are going to work with the public then at least be hospitable. Work on his tone needed. He was ok the day before although quite brash again at times as I went over to pay and save him some trouble and he curtly said “ I said give me 10 minutes” He didn’t otherwise I wouldn’t have gone up to him.
翻译：周三来的，度过了愉快的一天，服务员过来了（水6欧元，咖啡5欧元），服务员人很好。两张日光浴床和一把遮阳伞每天21欧元。
第二天回来，坐在日光浴床上，准备享受另一个美好的海滩时光，结果一整群孩子涌上海滩，显然他们挤满了整个海滩，到处都是孩子们的喧闹声（我知道这是公共海滩，对此我没什么可抱怨的）。我正和朋友讨论要不要留下来，因为今天孩子太多，天气不太好，而且很多人已经离开了，所以我们在讨论要不要留下来。日光浴床服务员很简短地说21欧元——我很有礼貌地解释说，我们刚坐下，学校的孩子们就来了，所以不确定我们是否要留下来。他非常粗鲁地喊道：“那就走吧，现在就走”。完全没必要这么粗鲁。如果你要与公众打交道，那么至少要热情好客。他的语气需要改进。前一天他还好，尽管有时又相当无礼，因为我过去付钱并想给他省点麻烦，他却简短地说“我说给我 10 分钟”，否则我就不会去找他了。
第二天回来，坐在日光浴床上，准备享受另一个美好的海滩时光，结果一整群孩子涌上海滩，显然他们挤满了整个海滩，到处都是孩子们的喧闹声（我知道这是公共海滩，对此我没什么可抱怨的）。我正和朋友讨论要不要留下来，因为今天孩子太多，天气不太好，而且很多人已经离开了，所以我们在讨论要不要留下来。日光浴床服务员很简短地说21欧元——我很有礼貌地解释说，我们刚坐下，学校的孩子们就来了，所以不确定我们是否要留下来。他非常粗鲁地喊道：“那就走吧，现在就走”。完全没必要这么粗鲁。如果你要与公众打交道，那么至少要热情好客。他的语气需要改进。前一天他还好，尽管有时又相当无礼，因为我过去付钱并想给他省点麻烦，他却简短地说“我说给我 10 分钟”，否则我就不会去找他了。
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