点评:I previously rated this club 3 stars but have withdrawn my review due to my further experience with the Club.
Below is a transcript of my previous review….
Arrived at club and paid our fees for 18 holes but only completed 7.
Although the forecast suggested strong winds and occasional heavy showers, by the 8th hole the course was unplayable. The very strong winds were combined with hail and this made it impossible to stand at address and hit the ball cleanly.
On returning to the clubhouse I was told that I must have been mad to play in those conditions. I agreed but suggested that some local knowledge and advice would have helped but the club seemed happy to take the green fee.
No refund or even part refund offered so won’t be going again.
Friendly enough welcome but should be more considerate when their green fee payers are subjected to impossible playing conditions.
Since this review I emailed the club who responded within 24 hours and agreed to refund 50% of my green fee.
In addition the club sec has provided us with a voucher to play anytime next year.
This club went over and above to satisfy my frustrations and not being able to play due to inclement weather.
Well done Freshwater Bay Golf Club!!!!
翻译:我之前给这个俱乐部打了 3 星,但由于我对俱乐部的进一步体验,我撤回了我的评论。
以下是我之前评论的记录……
到达俱乐部并支付了 18 洞的费用,但只完成了 7 洞。
虽然天气预报显示有强风和偶尔的大雨,但到了第 8 洞,球场已经无法打球了。强风和冰雹交织在一起,这使得我无法站在击球位置并干净利落地击球。
回到俱乐部后,有人告诉我,在这种情况下打球一定是疯了。我同意了,但建议一些当地的知识和建议会有所帮助,但俱乐部似乎很乐意收取果岭费。
不提供退款,甚至不提供部分退款,所以不会再去了。
热情的欢迎,但当他们的果岭费支付者面临不可能的比赛条件时,应该更加体贴。
自从这次评论以来,我给俱乐部发了电子邮件,他们在 24 小时内回复并同意退还我 50% 的果岭费。
此外,俱乐部秘书还为我们提供了一张优惠券,可让我们明年随时打球。
这个俱乐部尽心尽力地满足了我因天气恶劣而无法打球的沮丧情绪。
Freshwater Bay 高尔夫俱乐部干得好!!!!