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Robert K
Don't waste your money
Premiere Theaters的点评
点评：My wife and I recently discovered the Premier Cinema and proclaimed it our new movie theatre because I am a movie buff. This evening I went to see Greenland2. I bought my ticket online, purchased a medium popcorn and a medium soda then went into the theatre and sat down. As the movie began, someone two seats ahead of me turned on their cellphone. I asked them to put the phone away, but they ignored me. I sat through about 45 minutes of the movie and they kept the phone on the whole time. I finally got fed up with the distraction and left to find a manager. I told an employee what was happening and requested to see the manager. The manager took his sweet time coming to the counter to see me and when I told him what was happening he asserted that I could have told any employee and they would have taken care of it. I explained that I had in-fact told an employee and he offered up the argument that I had asked for a manager so that's why she the employee didn't take care of it. The employee then went into the theatre to identify who the person with the phone was, but she recognized them as a behaviorally challenged person and sought out the manager for instruction on whether to speak directly to the person with the phone or their guardian. By this time I had missed about fifteen minutes of the movie so I requested a refund. The manager came out and requested my ticket. He then began to scrutinize where I had purchased it. At this point, based on his responses and demeanor I assumed that he was going to find a way to talk me out of the refund (otherwise he would have given it to me when I requested it) so I told him to forget the refund and left never to return. I started out the evening a big fan of Premier cinema, but they ruined it.
翻译：我和妻子最近发现了Premier Cinema影院，因为我是个电影迷，所以我们把它定为我们的新影院。今天晚上我去看了《格陵兰2》。我在网上买了票，又买了份中份爆米花和一杯中杯汽水，然后进了影厅找了个位置坐下。电影刚开始，我前面两排有人就打开了手机。我请他把手机关掉，但他置之不理。我看了大约45分钟，他一直开着手机。我实在受不了了，就去找经理。我跟一个工作人员说了这件事，并要求见经理。经理慢吞吞地走到柜台来见我，我跟他说了事情经过后，他却说我可以跟任何一个工作人员说，他们都会处理的。我解释说我其实已经跟一个工作人员说了，他却说是因为我要求见经理，所以那个工作人员才没处理。那名员工随后进入影厅，试图确认持手机者的身份。她认出对方是一个行为异常的人，于是去找经理询问是直接与持手机者本人交谈，还是与他的监护人交谈。这时我已经错过了大约十五分钟的电影，所以我要求退款。经理出来后要了我的票。然后他开始仔细查看我的购票渠道。根据他的反应和态度，我当时觉得他想方设法让我放弃退款（否则他早就在我提出退款要求时给我了），所以我告诉他不用退款了，然后离开了，以后再也不会来了。那天晚上我本来很喜欢Premier影院，但他们彻底毁了我的好感。
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