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Will not be returning
Ralph Court Gardens的点评
点评：Having driven over two hours to visit this place on a weekend, I left extremely disappointed—not because of the grounds, but because of the staff’s attitude toward a very simple request.
It was close to freezing outside, so my sister and I decided to sit under cover while she settled my two-year-old and I helped my four-year-old, who has Type 1 Diabetes, with a low-carb, pre-packed snack. We were immediately told that food from home was not allowed in their so-called “restaurant” and that we would have to take everything back outside. This was despite the fact that the snacks were medically necessary, the restaurant was completely empty as we had arrived early, and the only items they were selling at the time were sugary treats—nothing suitable for a diabetic child. To note: none of these snacks contained allergens and were packeted.
To make matters worse, there was no clean or dry outdoor seating available, it was a cold, wet day. As you can imagine, we didn’t stay long. I had already ordered hot chocolates for my sister and I to sip whilst kids were snacking before being told we couldn’t sit in, so we took them and left shortly afterward.
There’s been a delay in writing this review because my little one developed a nasty acute respiratory illness a few days later—likely not helped by having to sit outside on the ground in the cold and wet.
Overall, I’m far from impressed and won’t be returning. A real shame as the dinosaur park itself looked promising. Also, money spent for 2 adults and 2 children for less than an hour time and then having to deal with disappointment for the rest of the day. Really poor.
It was close to freezing outside, so my sister and I decided to sit under cover while she settled my two-year-old and I helped my four-year-old, who has Type 1 Diabetes, with a low-carb, pre-packed snack. We were immediately told that food from home was not allowed in their so-called “restaurant” and that we would have to take everything back outside. This was despite the fact that the snacks were medically necessary, the restaurant was completely empty as we had arrived early, and the only items they were selling at the time were sugary treats—nothing suitable for a diabetic child. To note: none of these snacks contained allergens and were packeted.
To make matters worse, there was no clean or dry outdoor seating available, it was a cold, wet day. As you can imagine, we didn’t stay long. I had already ordered hot chocolates for my sister and I to sip whilst kids were snacking before being told we couldn’t sit in, so we took them and left shortly afterward.
There’s been a delay in writing this review because my little one developed a nasty acute respiratory illness a few days later—likely not helped by having to sit outside on the ground in the cold and wet.
Overall, I’m far from impressed and won’t be returning. A real shame as the dinosaur park itself looked promising. Also, money spent for 2 adults and 2 children for less than an hour time and then having to deal with disappointment for the rest of the day. Really poor.
翻译：周末驱车两多小时来到这里，结果却让我非常失望——倒不是因为环境不好，而是因为工作人员对待一个非常简单的要求的态度。
外面气温接近冰点，所以我和姐姐决定找个有遮挡的地方坐下。姐姐安顿好两岁的孩子，我则帮患有1型糖尿病的四岁孩子准备一份低碳水化合物的预包装零食。我们立刻被告知，他们所谓的“餐厅”不允许携带自带食物，必须把所有东西都带出去。尽管这些零食是出于医疗需要，而且我们到得早，餐厅里空无一人，当时他们只卖含糖零食——根本不适合糖尿病儿童食用。需要说明的是：这些零食都不含过敏原，而且都是独立包装的。
更糟糕的是，外面没有干净干燥的座位，那天又冷又湿。可想而知，我们没待多久就离开了。我之前已经为我和妹妹点了热巧克力，打算孩子们吃零食的时候我们俩喝，结果却被告知不能坐下来，所以我们只好拿了热巧克力就离开了。
这篇评论写得有点晚，因为几天后我家孩子得了严重的急性呼吸道疾病——很可能是因为之前在又冷又湿的室外坐在地上造成的。
总的来说，我对这里非常失望，以后也不会再来了。真是太可惜了，因为恐龙公园本身看起来还不错。而且，我们一家两大两小花了钱，结果不到一个小时就玩得不尽兴，剩下的时间都只能忍受失望。真是太糟糕了。
外面气温接近冰点，所以我和姐姐决定找个有遮挡的地方坐下。姐姐安顿好两岁的孩子，我则帮患有1型糖尿病的四岁孩子准备一份低碳水化合物的预包装零食。我们立刻被告知，他们所谓的“餐厅”不允许携带自带食物，必须把所有东西都带出去。尽管这些零食是出于医疗需要，而且我们到得早，餐厅里空无一人，当时他们只卖含糖零食——根本不适合糖尿病儿童食用。需要说明的是：这些零食都不含过敏原，而且都是独立包装的。
更糟糕的是，外面没有干净干燥的座位，那天又冷又湿。可想而知，我们没待多久就离开了。我之前已经为我和妹妹点了热巧克力，打算孩子们吃零食的时候我们俩喝，结果却被告知不能坐下来，所以我们只好拿了热巧克力就离开了。
这篇评论写得有点晚，因为几天后我家孩子得了严重的急性呼吸道疾病——很可能是因为之前在又冷又湿的室外坐在地上造成的。
总的来说，我对这里非常失望，以后也不会再来了。真是太可惜了，因为恐龙公园本身看起来还不错。而且，我们一家两大两小花了钱，结果不到一个小时就玩得不尽兴，剩下的时间都只能忍受失望。真是太糟糕了。
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