点评:Kilkenny activity centre was booked for a hen party in June . Due to tragic circumstances we had to cancel our booking at the very last minute literally a few days before . We had paid in full over 600e and we were told we could change the date . At first this was agreeable but unfortunately the accommodation we booked had no availability for the year so we explained on a call to Eddie who was the manager , that we wouldn’t be handing any hen now in Kilkenny and again explained the circumstances. And requested a refund . His initial reaction was that he had heard it all before and all the payment was not refundable which we knew. I appealed to him to reconsider due to the circumstances and after a while he said he thought I was a genuine person and agreed to refund part of the money . I thought this was the right decision and felt as he would be out of pocket that the partial refund was acceptable. But for 6 months I have emailed and text on numerous occasions . Everytime I rang the call was not answered and I would receive an automated message. So my review is in keeping with a lot of the reviews , I would NOT RECOMMEND this venue . To keep over 600 e is disgraceful and mean . Horrible thing to do. .
翻译:基尔肯尼活动中心于 6 月预订了一场单身派对。由于不幸的情况,我们不得不在几天前的最后一分钟取消预订。我们已经全额支付了 600 欧元,并被告知可以更改日期。起初这是可以接受的,但不幸的是,我们预订的住宿今年没有空房,所以我们打电话给经理 Eddie,解释说我们现在不会在基尔肯尼举办任何单身派对,并再次解释了情况。并要求退款。他的第一反应是,他之前就听说过这一切,所有付款都是不可退还的,我们知道这一点。我恳求他根据情况重新考虑,过了一会儿,他说他认为我是一个真诚的人,并同意退还部分款项。我认为这是正确的决定,觉得部分退款是可以接受的,因为他会自掏腰包。但 6 个月来,我多次给他发电子邮件和短信。每次我打电话,电话都没有人接听,我都会收到自动消息。所以我的评论与很多评论一致,我不会推荐这个场所。 600 英镑以上是可耻和卑鄙的。 可怕的事情。 。