点评:Very rude, unfriendly and disgraceful reception. This event happened on a Monday and i was very upset as it happend in front of my kids who felt terrified to attend the following day. I urged them to attend as I wanted them to have what I could not have (swimming experience). we attended the following day and thought this drama of the previous day ended that day, no it did not. as I stepped out the rude reception staff made a rude comment as I departed the venue that my kids heard and knew immediately I was the one she referred to in that statement. This staff member is rude and needs training to fit into the job. if she is very unwelcoming, then she does not deserve to be in the reception front. I can take everything but not when there is a chance things might be said to my lids or they feel distressed. her autherance made my daughter uncomfortable.
翻译:非常粗鲁、冷漠和无耻的接待。这件事发生在星期一,我非常难过,因为它发生在我的孩子面前,他们害怕第二天参加活动。我鼓励他们参加,因为我想让他们拥有我无法拥有的东西(游泳体验)。我们第二天参加了活动,以为前一天的闹剧在那天就结束了,但事实并非如此。当我走出活动场地时,粗鲁的接待人员对我发表了粗鲁的评论,我的孩子们听到后立刻知道我就是她那句话中提到的那个人。这名工作人员很粗鲁,需要培训才能胜任这份工作。如果她非常不热情,那么她就不配在前台工作。我可以忍受一切,但不能忍受有人可能会说我的话或让我感到难过。她的行为让我女儿感到不舒服。