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Terrible
Crimple的点评
点评：So I’ve recently had a bad experience here before as the burrata was definitely off (was fizzy to taste and did not ooze out like you’d expect - probably mozzarella which is not the same) and was hoping this time it would be a bit different. IT WAS AWFUL. The service was shocking. When someone came to take our order he stood in front of the table and didn’t say anything which was odd. No smile, no greeting. My drink was missed off the order. We had asked 3 people at different times where my drink was of which none of them came back to let me know what was going on. Our food arrived and I ate half my sandwich before asking someone to check on the drink again because I’d already asked 3 different people already. The waitress brought the drink just in her hand and plonked it on the table. No apology, no service, no words at all. Plates were cleared and no one had asked how everything was. Paid the bill with someone and as we went to leave another waitress asked if we’d like to pay again. So no communication and I was shocked not one apology on the lateness of the drink. The impression I had was that no one was trained or that no one cared enough. I will not be going back and I would recommend that people just go in the shops and not the restaurant as you’re just wasting your money. Such a lovely place is spoilt by this and I wouldn’t say it was this bad because it was a busy Saturday because it wasn’t. At times people were stood around waiting for something to do. Very very poor.
翻译：所以我最近在这里有过一次不好的经历，因为布拉塔奶酪绝对不对劲（尝起来有气泡，并没有像你期望的那样渗出来——可能是马苏里拉奶酪，但它不一样），我希望这次会有所不同。真是糟糕透了。服务令人震惊。当有人来为我们点菜时，他站在桌子前面什么也没说，这很奇怪。没有微笑，没有问候。我的饮料没有列在订单上。我们在不同时间问过 3 个人我的饮料在哪里，但他们都没有回来告诉我发生了什么事。我们的食物来了，我吃了一半的三明治，然后才叫人再检查一次饮料，因为我已经问过 3 个不同的人了。女服务员把饮料拿在手里，重重地放在桌子上。没有道歉，没有服务，一句话也没说。盘子都收了，没有人问我感觉如何。我们找人付了账，准备离开时，另一个服务员问我们是否需要再次付款。完全没有沟通，而且令我震惊的是，竟然没有一个人为饮料迟到道歉。我的感觉是，没有人受过培训，或者根本没人关心我。我不会再去了，我建议大家去商店而不是餐厅，因为那只是在浪费钱。这么好的地方被这种事破坏了，我不会说它有多糟糕，因为那天周六很忙，因为实际上并不忙。有时人们就站在那里等着做点什么。非常非常糟糕。
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