点评:I regret to share my recent experience with Rishikesh Air Safari, which unfortunately was far from satisfactory.
Firstly, the communication and coordination were subpar. There was a lack of clarity regarding the scheduled timings, leading to confusion and unnecessary delays. This lack of organization created a frustrating start to what was supposed to be an enjoyable experience.
Moreover, the condition of the equipment and aircraft raised concerns about safety standards. The overall maintenance seemed questionable, and this significantly impacted my confidence in the service.
The in-flight experience was not as advertised, with issues such as poor visibility and a general lack of comfort. It was evident that the promises made in promotional materials did not align with the reality of the excursion.
Additionally, the customer service was disappointing. The staff appeared disinterested and unresponsive to concerns raised during the experience. This lack of attentiveness further added to the overall dissatisfaction.
In conclusion, my experience with Rishikesh Air Safari fell short of expectations on multiple fronts, from communication to safety and overall customer service. I hope this feedback is taken constructively, with the intention of improving the service for future patrons.
翻译:我很遗憾地分享我最近在瑞诗凯诗航空野生动物园的经历,不幸的是,这远非令人满意。
一是沟通协调不力。预定时间缺乏明确性,导致混乱和不必要的延误。这种缺乏组织的情况给本来应该是愉快的经历带来了令人沮丧的开始。
此外,设备和飞机的状况引发了人们对安全标准的担忧。整体维护似乎有问题,这极大地影响了我对服务的信心。
飞行体验并不像宣传的那样,存在能见度差和普遍缺乏舒适度等问题。显然,宣传材料中的承诺与旅行的实际情况不符。
此外,客户服务令人失望。工作人员似乎对体验期间提出的问题漠不关心,也没有回应。这种缺乏关注进一步加剧了整体的不满。
总之,我在瑞诗凯诗航空野生动物园的经历在多个方面都没有达到预期,从沟通到安全和整体客户服务。我希望我们能够建设性地接受这一反馈,以改善为未来顾客提供的服务。