点评:Rebecca Cairns Virgin Balloon Pilot Ferry Meadows.
This Birthday present was given to me by my late aunt 2 years ago. However unfortunately there were 6 cancellations due to weather conditions. I was getting rather frustrated but after experiencing the flight I can see why they had to cancel.
On the day there was a gust of updraft as the balloon was being inflated on the ground and the Pilot Rebecca Cairns had to work really hard and left no stone unturned to ensure we all had an experience of a life time and the most pleasurable experience. She never gave up and on the 3rd try after a lot of hard work all 16 of us took off so smoothly and the sun shone making the fields look so wonderful.
At over 2000 feet we were drifting so smoothly, it was a peaceful, gentle experience and incredibly interesting looking down from the basket at the sheep moving like small dots. The Pilot carefully turning the balloon around by releasing a valve of air.
We all worked hard and thoroughly enjoyed the experience setting up the balloon from the start to landing when it was time to pack it all away which was very fun filled enjoyment.
I am sorry for being upset with the call centre staff and can only apologise for giving them an hard time because it was well worth the wait and the pilot made it special and smooth. The whole crew also worked very hard to ensure we took some wonderful memories and the customers were also friendly helping each other out. Perhaps it was the bubbly at the end but well worth it and I would recommend it to anyone and advise them to remain patient with them.
Amazing Experience-will definitely like to do it again one day! Thank you Rebecca Cairns and her crew! Thank you to all the customers that were there as well. Thank you to the Virgin Call Centre Staff who kept patience with me.
Adil
Date of experience: 31 August 2023
翻译:丽贝卡凯恩斯维珍气球飞行员渡轮梅多斯。
这份生日礼物是我已故的阿姨两年前送给我的。但不幸的是,由于天气原因,有 6 次取消。我感到相当沮丧,但在经历了这次航班之后,我明白为什么他们不得不取消。
那天,气球在地面上充气时,一股上升气流袭来,飞行员丽贝卡·凯恩斯 (Rebecca Cairns) 必须非常努力地工作,想尽一切办法,以确保我们所有人都有一次一生难忘的经历,也是最愉快的经历。她从未放弃,经过一番努力,我们 16 个人在第三次尝试时顺利起飞,阳光明媚,田野看起来如此美妙。
在 2000 多英尺的高度,我们漂流得如此平稳,这是一次平静、温和的体验,从篮子上往下看羊群像小点一样移动,非常有趣。飞行员通过释放空气阀小心地转动气球。
我们都非常努力地工作,并且非常享受从开始设置气球到着陆时打包行李的整个过程,这是非常有趣的享受。
我很抱歉让呼叫中心的工作人员感到不安,并且只能为给他们带来的困难而道歉,因为等待是值得的,飞行员让它变得特别和顺利。全体工作人员也非常努力地工作,以确保我们留下美好的回忆,顾客也很友好地互相帮助。也许最后是起泡的,但非常值得,我会推荐给任何人,并建议他们保持耐心。
令人惊叹的体验——有一天我一定会想再做一次!谢谢丽贝卡·凯恩斯和她的工作人员!也感谢所有在场的顾客。感谢维珍呼叫中心的工作人员对我的耐心等待。
阿迪尔
体验日期:2023年8月31日