点评:
Recently on Sunday, we booked the gold course for 3 hours + a 1.5-hour drinks package for €20 p.p. (8 people) for a bachelor party. Upon arrival, we were immediately told that we had to hurry because the staff had to leave early that day. (Is that our problem?)
In the end, we only managed to do 5 of the 6 obstacles, and not even the ones we had specifically booked. When we asked the instructor if we could at least do the mega sweeper, we were told no. This obstacle is part of the gold course and seemed like the most fun to us. At the end, it also turned out that the showers and toilets weren’t working. Changing takes place in containers filled with sand and without separate stalls, making it impossible to dry off and change properly without getting sand everywhere.
After 2 hours of wipeout (instead of 3), we sat down for the drinks. This was around 6 PM, and we were immediately told that we could only order drinks until 6:45 PM because they had to leave at 7. (We paid for 1.5 hours and only got 45 minutes to order?) Outright unacceptable if you ask me, and definitely not worth the money. For 9 people you get a maximum of 4 snacks per person during the drinks, and after that, it costs you €50 for another 40 snacks—which makes no sense when you’ve already paid nearly €200.
For this price, there are plenty of other activities that are actually worth it.
A partial refund would be more than fair, but judging from other reviews, we don’t expect that to happen.
I do have to give credit to the first aid team though—after I tore my ankle ligament (which wasn’t wipeout’s fault), they did help me very well.
I will also post this review on other platforms so that everyone thinks twice before booking this.
翻译:
最近一个星期天,我们预订了黄金课程,每人20欧元(8人),用于举办单身派对,包含3小时黄金课程+1.5小时饮料套餐。抵达后,我们立即被告知必须抓紧时间,因为工作人员当天必须提前下班。(这是我们的问题吗?)
最后,我们只完成了6个障碍中的5个,甚至连我们特意预订的那些都没完成。当我们问教练是否至少可以完成超级清扫障碍时,他们说不行。这个障碍是黄金课程的一部分,在我们看来是最有趣的。最后,淋浴和厕所也坏了。更衣室在装满沙子的容器里,没有单独的隔间,无法擦干衣服,更衣时也不会弄得到处都是沙子。
在经历了2个小时(而不是3个小时)的疲惫之后,我们坐下来喝饮料。当时大约是下午6点,我们马上就被告知只能点到6:45的饮料,因为他们7点就要走了。(我们付了一个半小时的钱,结果只有45分钟点餐时间?)在我看来,这简直让人无法接受,而且绝对不值这个价。9个人一起喝饮料,每人最多只能点4份小吃,之后还要花50欧元才能再点40份小吃——这完全说不通,毕竟你已经花了近200欧元。
这个价格,还有很多其他值得体验的活动。
部分退款当然更公平,但从其他评论来看,我们预计不会发生这种情况。
不过,我还是要感谢急救队——在我脚踝韧带撕裂(不是Wheelout的错)之后,他们给了我很大的帮助。
我也会在其他平台上发布这篇评论,让大家在预订之前三思而后行。