旅行
账户
Alexander C
Left with a bad taste
Drury Lane Theatre的点评
点评：We went to Drury Lane’s brunch with carolers for our anniversary. I could have easily given it five stars. The atmosphere was nice, food was fine, and wait staff was friendly. Right at the end, though, there was a service lapse that left a bad taste in our mouths. The server gave us a card that said happy anniversary, with two $5 vouchers for the restaurant, a nice gesture. When I looked more closely, however, the vouchers expired in two days (it was Dec. 29 and they expired Dec. 31)! Who goes to a $255 brunch-for-two every other day? I asked the waitress if I was reading it correctly and she said, “Oh, yes. Sorry about that.” And that was it! No, “Let me talk to the manager and get you a voucher with a later expiration,” or anything. Just, sorry, and then she left.
What could have been a nice—albeit low-value—gesture, wound up empty and worthless; and more to the point, it was a really poor way for the server to close out our fancy anniversary brunch. Otherwise, I really would have considered coming again for a special occasion.
What could have been a nice—albeit low-value—gesture, wound up empty and worthless; and more to the point, it was a really poor way for the server to close out our fancy anniversary brunch. Otherwise, I really would have considered coming again for a special occasion.
翻译：我们去 Drury Lane 餐厅与颂歌者共进早午餐，庆祝我们的周年纪念日。我本可以给它五颗星。氛围很好，食物很好，服务员很友好。但最后，服务出现了失误，让我们感到很不爽。服务员给了我们一张写着周年快乐卡片，还有两张 5 美元的餐厅代金券，这是个不错的举动。然而，当我仔细一看，代金券还有两天就过期了（当天是 12 月 29 日，而到期日是 12 月 31 日）！谁会隔天去吃 255 美元的双人早午餐？我问女服务员我是否读得正确，她说：“哦，是的。很抱歉。”就这样！没有，“让我和经理谈谈，给你一张过期时间晚一点的代金券”，或者其他什么。只是说了声对不起，然后她就走了。
这本来是一个不错的——尽管价值不高——举动，却最终变得空洞无力；更重要的是，服务员以这种糟糕的方式结束了我们精致的周年早午餐。否则，我真的会考虑在特殊场合再来这里。
这本来是一个不错的——尽管价值不高——举动，却最终变得空洞无力；更重要的是，服务员以这种糟糕的方式结束了我们精致的周年早午餐。否则，我真的会考虑在特殊场合再来这里。
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