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Sarah T
No more buying tickets in advance say disinterested manager
Cineworld Ashton-Under-Lyne的点评
点评：I went into the cinema to buy tickets. Lovely first staff member, polite and helpful, said after checking he could not help but would get a manager. The manager told me that you cannot buy tickets in advance at the cinema , only online. Very much a "computer says no" attitude 🙄. Told me in a condescending way "It's always been like that". I've had my cineworld card over 20 years, it hasn't. I asked how long they'd worked here? Said 5 years. I asked if I set up an account and bought online could they print the tickets off? I was told I must have an online account as I had a card and could do this. I set up an account, bought online, then they used the qr code to print off the tickets. Please ensure you help any (possible older) people you know to book online as you can no longer buy tickets in the cinema in advance of the date.
翻译：我走进电影院去买票。第一位工作人员人很好，既有礼貌又乐于助人。他检查了一番后说自己帮不上忙，不过可以叫经理来。经理告诉我，电影院里不能提前买票，只能在网上购买。完全是那种“系统说了不行就是不行”的态度 🙄。他还用一种居高临下的语气对我说：“一直都是这样的。”可我持有Cineworld会员卡都20多年了，以前可不是这样啊。我问他在这里工作多久了？他回答说是5年。我询问道：如果我注册账户并在网上购票，他们能否把票打印出来呢？对方告诉我，由于我有信用卡，必须先注册在线账户才能这么做。于是我注册了账户并在线购买了门票，之后他们通过二维码将票打印出来。请大家务必帮助身边那些可能年纪稍大的人士在网上订票，因为现在已无法在电影放映日之前到影院购买门票了。
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